Auto Republic Cypress

Category:	Used Car Dealer
Address:	4902 Lincoln Ave, Cypress, CA 90630, USA
Phone:	+1 714-828-0555
Site:	theautorepublic.com
Rating:	3.2
Working:	9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 8:30AM–9PM 9AM–7PM

Location

Photos 26

Reviews 11

Greg Ryman

Purchased a 2006 Civic Si with low miles. On the "due bill" was the dealer fixing the check engine light, which was illuminated due to bad 02 sensors. Along with the emergency brake handle which was broken. After having the car two days, and before having the "due bill" work completed, I found out under a panic stop that the rear seats were not latched in place. In fact, the rear seats werent the correct seats for the car, so they couldnt latch! I contacted the dealer about the seats and they wanted $500 to fix the seats, after complaining about safety and so on they agreed to put the original seats back in (why were they ever taken out?). I dropped the car off at their Fullerton location to have all of the work performed. I called a week later and was told they were still trying to find the parts. Nearly two weeks went by, with me calling every day for updates before they fixed the rear seats. I was told that they would not fix the 02 senors since they fixed the seats. Under California law the dealer can not sell a car which can not pass smog. The car will not pass smog with the bad 02 sensors. Ive tried contacting the dealer to resolve this issue, but they are not interested. Now I face paying hundreds of dollars to have the 02 sensors replaced, or I can spend my time trying to sue them in court. I would not recommend this dealer, nor their Fullerton site.

A Private User

Bought a 2000 Trans Am from them, and there was a slight oil leak. There was also a rattle in the dash. They kept it for two days and told me it was a plug with bad threads. They used a piece of cardboard wedged between the windshield and the dash to fix the rattle. It turned out to be a wire that was not clamped right under the hood. It cost nothing to fix by someone who cared enough to try finding the rattle. A month after buying the car the oil leak came back. My mechanic looked at it and found that the oil pan had a really bad seal and that someone had glued a rubber gasket around the outside of the pan. I have to have the pan taken off, which means taking off some of the suspension to get to it. Its about an $800 job. They knew about the problem (any mechanic could tell just by looking at it) but failed to fix it, electing to patch it up enough for it to last a month, which is how long their warranty lasts. Shame on them.

Mike Gordon

DO NOT TRUST. This dealership went to extreme lengths to hide problems with the car they sold me. The check engine light was "from a dead battery," and would, "surely go away once you drive a few miles." Turned out to be a problem with the exhaust system that was a $5000 fix. The loud noise from the diesel engine was from the "missing engine cover," which turned out to be a scapegoat for a broken flywheel ($2000 fix). The vehicle history report that they gave me showed NO history of a crash, but when I recently sold the car I found out that it HAD been in an accident. How this was covered up is beyond me. When I tried to return it I was told, "You bought it as-is. We will not take it back." Do NOT trust these people. I took a $15,000 hit on this vehicle. They are professional scammers.

pat henley

Brought a 2007 Lexus ES 350 car was in great shape had 84000 miles with factory warranty and they sold it for about 13500 I had great customer service from a gentleman named Chris a hispanic gentlemen Chris was very professional and courteous patient made me feel at home I went to several different locations was treated not the same I assume because my credit it wasnt the greatest but who knows came here went to get financed wasnt no problem my down payment wasnt the largest in my note was very reasonable it was truly a a blessing experience from God to have come here I dont know if Chris is still there if you can ask for him

Frank Peng

The WORST car buying experience you will ever experience, especially from the rude and unprofessional manager at Cypress location. The manager repeatedly changed the final prices on the car and was giving attitude when you want to know more. The manager got the tax fee wrong and at first wouldnt admit his mistake. He almost forced me to sign a wrong document. Hands down the WORST customer service and extremely unprofessional! In addition, be careful with their cars because it is full of flaws and will give you troubles in the near future.

MARLA RENTON

PICKED UP MY CAR HERE AFTER DOING PAPERWORK AT THE FULLERTON LOCATION. JUNIOR AND MIKE HERE ALONG WITH KEVIN HELPED ME OUT, THE LATTER WITH THE DMV PAPERWORK AND JUNIOR AND MIKE WITH THE FINANCE. BIG THANKS TO SAUL AND THE GUYS AT FULLERTON FOR THE RIDES BACK AND FORTH AND FOR LETTING US TAKE THE CAR HOME FOR A NIGHT BEFORE MAKING A FINAL DECISION. CLASS ACTS, IF THE CAR HAD BEEN AT CYPRESS MOTORS I WOULD HAVE PURCHASED HERE, BUT DEFINITELY BOTH CYPRESS MOTORS AND FULLERTON AUTO SQUARE ARE A TOP-NOTCH USED CAR DEALERSHIP IN ORANGE COUNTY.

Meriah Karimi

It was great working with Auto Republic in Cypress! Found the car I wanted at Auto Republic in Fullerton but they didnt have the color I wanted so they checked their other locations and (ta-da!) found it for me at their Cypress lot! The Cypress location made it super easy and did the vehicle transfer for me so I didnt even have to go out there. Loved working with both Auto Republic locations and will recommend to friends and family looking for cars in the future!

A Private User

I bought 3 of my cars from here.n my family bought 1over the pass 5 yrs.its been great cars n they all r still running.not sure why the bad reviews.I tried other big dealers last 1 being kia of garden grove which we were standing outside for 1/2 n hr n no1 bothered to ask if we needed help.but when a white man got there after us they got to him b4 he exit his car.but im happy I jus got a infiniti QX4 for my wife n son now.

D Kim

Garbage.I called them to see if an Acura TL they had on Craigslist and their website was available. They said it was so I drove down there. After test driving the car , we sat down to negotiate a price. When he went to talk to his boss, he came back out saying the car was not available. I drove almost an hour to see a car they had already sold. Thanks for wasting nearly two hours of my time.

Louie Molina

Purchased a 2005 Ford mustang and it was the perfect car for me after months of looking. I was helped out by Albert Larios and the guy was extremely helpful and honest willing to help any way he could. Also the the person who went over the contract with me was great he explained everything in detail. 5 stars easy ask for Albert hell be tons of help

A Private User

These guys spam Craigslist with about 5 posting a day for the same exact car. It makes car shopping very difficult when most of the search results only show the same one car they have. Maybe this is a good barometer for some of their other sales practices? In either case, I definitely wont be buying from them.