Category: | Bicycle Store |
Address: | 7740 Brentwood Blvd Ste B, Brentwood, CA 94513, USA |
Phone: | +1 925-634-5000 |
Site: | brentwoodbikeco.com |
Rating: | 2.6 |
Working: | 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–4PM Closed |
JA
Jacqueline Klotz
So sad to see all these poor reviews. This guy is amazing. I’m new to California, and have had my bike looked at by him several times. I ran a flat on my back tire, and he took the time to show me how to change it. I went for a ride today, and ended up getting a flat on the front. I tried to remember exactly what I was taught, though it took me a while. I was able to change out the inner tube. When I went to put the air in my tire, my CO2 inflator was empty! So I’m stuck on the side of the road wondering how I’m going to get home, and a fellow cyclist comes to my rescue! Low and behold it was him! He was on a ride himself and saw an amateur stranded cyclist and came by to help. He inspected my tire, and said everything looked good. He then gave me the only CO2 inflator he had. He has been nothing but helpful, and it was so kind of him to help me out. I don’t think this man gets the recognition that he needs. Don’t listen to these reviews. Try Brentwood Bike Co. out, and you be the judge!
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Stephanie Ann
Wasnt the nicest of "first impression". Didnt realize they moved over a few doors from the last spot (that anytime fitness now has taken over) and trying to laugh with the guy trying to make conversation: "didnt know you guys moved" "weve been here for three years".. (thinking in my head not really this spot but ok!? maybe be fake laugh at least "oh yeah we were over there just moved a few months ago [or however long its been]) I was the only one laughing. Beside that every answer I got was short and he wouldnt make eye contact, he was focused outside and not in the questions I was asking. I cant say Id come back with my bike questions but the 3 stars because he actually helped fix my bike in maybe 15 min (tube, quick walk around check on the brakes, chain, added a little lube, new basket and pedals). Way to go on that.
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Santos W. Tobar
Ive tried to do business here twice... The first time all I heard was that "Brentwood sucks as a biking community" and the second time he sent me to "Bikes 4 Life" in Antioch because he didnt like the type of bike I rode. It would be very convenient to do business with a bike shop that is only a mile from my business, but to have horrid service from the owner on consecutive visits is enough for me. Maybe what Brentwood really needs is one less bike snob or one more business owner that is concerned with customer service.
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Guillermo Manalili
Tried to get service in my Optima Recumbent. Staff kept gabbing to another customer. Didnt acknowledge me for at least 10 min. When he finally acknowledge me I asked if he could do a complete tune up on the bike. He kinda stuttered and said he couldnt work on it. He looked dumbfounded. Come on people - itthe same components on a road / mountain bike. Obviously, he doesnt work on bikes much. I was irritated at his customer service skills.
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freshroasted coffee
When ya decide on a Sunday to go for a bike ride and ya need a part for a quick repair, this shop is open! Thanks.
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Jason Farris
The guy knows his stuff and the prices for repairs are awesome and always done quickly.
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Jorge Rodriguez
The attention is great!!! Reasonable prices , excellent service and great work