Belmont Hardware

Reviews 5

JO

Jody Mosteller

we had a challenge with our bathroom faucet - the handle broke from the base of the hot water tap, I went into the store to get some information about replacement for that part. I was greeted by Xenia who is a master problem solver. Showing her the picture of the faucet, she identified it and went to the company to see what she could do to get our faucet up and running. Successfully, she worked at getting the needed part quickly. She was amazingly professional and extremely caring about our home situation and offered to help to get the part to us directly from the manufacture and not to their store, so no extra trips were needed to get the job done. The part arrived at the door and fixed within a days time. Thank you Xenia Jordan for all your help. We look forward in working with you in the future. Jody Mosteller

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A Private User

Tell you what Belmont....why dont you invest a bit more into educating your staff, let the high priced advertising end until you can get it right, folks those ads with the husband and wife owner looking so glamourous is a joke....lower your expectations....the staff strictly low rent.....not the bow tie crowd at all....I will never step foot in your store again....oh and by the way....you might want to tell your staff to stop yelling at each other while the customer is on hold...what a joke !!!!

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Mary Joe Power

Kuwan was so helpful today. I walked into the store where three clerks were casually talking at the front counter. Not one acknowledged me as a customer and kept on talking. Kuwan came from another part of the store and offered to help.

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Tristan Hale

There is a lot of nice stuff to check out, but the employees are kind of dismissive and not very helpful.

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A Private User

GREAT customer service.

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