SuperPawn

Category:	Check Cashing Service
Address:	5830 W Camelback Rd, Glendale, AZ 85301, USA
Phone:	+1 623-934-9555
Site:	superpawn.com
Rating:	2
Working:	9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 12–5PM

Location

Photos 15

Reviews 22

Anna Enriquez

I have read some of these reviews and I agree on the lines and the customers service and I have been coming here for like 3 years. I put up with this stuff and just ignored it because they were helping me out when I needed the financing of my items. I always took my stuff out when it was in pawn. So the reason for my review today was for the new financing charges that were brought into effect in july. I have had my stuff in pawn before this time and there was no mention of this new financing charge until you figure it out your self. I pawned some items back in May of this year and I needed to renew it. So I went to renew it and the finance charge was 76.00. I paid her for it and when I received my new ticket the finance charge was now 126.00. I asked her why she explained about a state wide change and there recommending you pay your item in the first 60 days cause finance charges go up an 11% on top of the first finance charge and the next time it will go up an extra 13% on top of the first two charges. If I would have known this in the beginning I would have not pawned my items or would have been prepared to pay the amount in the first 60 days. Since I was not aware of this change or given a heads up on there financing charge changes. I will probably loose my stuff in pawn which I have never let my pawn items fall through.

Blanca Flores

..My experience was one I will never forget and simply will no longer do business with SUPERPAWN ANYMORE... While looking for a Turkish Gold Chain for Fathers Day I WAS RACIALLY PROFILED IN FRONT OF CUSTOMERS AND BY THE MANAGER!!!! I WAS CALLED AN INDIAN AND ASKED OUT LOUD WHILE STANDING AT THE JEWELRY COUNTER IF I WAS LOOKING FOR "INDIAN JEWELRY???" IT WAS HURTFUL AND DISGUSTING .IDK WHAT HIS PROBLEM IS BUT TILL HE IS GONE I WONT BE DOING ANYMORE BUSINESS WITH THEM!!!! EVERYONE ELSE THERE IS COURTEOUS AND GIVES GREAT CUSTOMER SERVICE.I WILL NOT DISCREDIT THE HARDWORKING PEOPLE BELOW THIS so called store manager ....

Hailey johnson

We went into buy a compressor and asked for a better deal on the sale price. Sharon then told us the item was mispriced and we wouldnt be able to buy it at the sale price. They should have owned up to there mistakes and given us the price that was marked on the tag. Overall it was a terrible experience with Sharon especially.

A Private User

Welcome to the Bizzaroworld of pawn shops. The clerks here are too quick to assume that merchandise is stolen. If its too new they wont take it. If its too old (older than 6 months), they wont take it. Not the friendliest bunch here, either. Your best bet is to take it ANYWHERE ELSE before you consider coming here.

S Nunez

Maria is the ONLY reason i come here. Shes a good worker and gives the best deals. But as for the manager the "bald guy" he is so unprofessional i really hope you get a new manager for this location because i guarantee he loosing business with his lack of customer service..

A Private User

worst customer service i have ever seen, the employees were horse-playing with each other while customers were waiting, and when i finally got to the counter i had to tell the girl 3 times what i wanted because she wouldnt pay attention to what i was telling her.

Michael Leitz

My experience with Sharon was absolutely amazing! Helpful, attentive, and every single question I had was answered. I would recommend you guys to anyone who would ask. Above and beyond! Thank you Sharon. I hope Im spelling your name right.

Daughter Broome

Called to see if something of mine got pawned there they cant look it up ... Only staff member there is a white older guy ... Hes great cares and does everything he can to help (sadly I forgot his name)

Luis Fernando Martinez

I called to ask a question and they put me on hold I said okay it took literally ten minutes and then they hung up then I call back and they put me on hold again another 10 mins.

You Know Who It Be

Horrible customers service! They are supposedly going by numbers, and of course they dont. Everyone jumps and the people with numbers are left just waiting.

Lazy Dog

Took an hour to get the item I pawned back. The excuse was they changed to some kind of new system that the employees dont know how to use.

We come from boats! We come from boats!

Garbage! Take care of your customers..... Its cualled customer service and customer support idiots. Please go else where ill pay you!

Ronnie Mace

Attitude sucks, long lines make for a long wait. And knowledge of jewlelry is poor.

Benjamin Cuevas

They pretty much suck but i did get a pretty good amount for my jewelry

maura villarreal

i think the lines are to long and it takes for ever to get service

Michael Gonzales

Their customer service stinks ! Stupid Mexicans!