SEPHORA

Reviews 12

JA

Jacklyn Rosette Capanzana

My little sister and I went there yesterday, and it wasnt the first time wed been at the San Tan location. Our previous experiences have been pleasant, and the people there were very helpful to us especially with suggesting skin care products for my little sister (she has psoriasis). But last night was different: nobody greeted us or asked us if we needed any help, and when we did approach someone they seemed irritated with us and offered no insight whatsoever. When we were rang up, the lady seemed irate as well, as if they were trying to just get us to leave. Mind you, it was 7:25 PM. Its not as if we were there at 8:55 still browsing and messing up displays. When I got my bag, it felt oddly light for the two products that I had bought. I handed the bag to my little sister who stuffed it in a bigger Banana Republic bag. We live in Chandler, so the drive was a bit for us and we still had a few errands to run. We unloaded our bags in our home and went to sleep. When I woke up this morning, I noticed that the foundation I bought was nowhere in sight. We called the store and the lady who was "helping" us was very condescending and didnt offer any immediate help. She said she would "look" into it and give us a call back. Im not really sure whats going on in that store, but my frequent visits to Sephora have always been pleasant, but this time around, it wasnt. And they were not even apologetic about it either.

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ME

Mermaid Courtney

Awful place. The ladies that do peoples makeup are the worst. Avoid the Hispanic looking one with long hair. I approached her and she snapped at me and lectured me over a question I asked when I asked about a picture for something for work. I was going to ask for a green lip stick as well for an event but after speaking to her, I walked out and made it know with my friends and family about this place. Chandler mall sephora is much nicer, samples are actually clean and staff is much nicer.

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JE

Jessy Bowles

I like this Sephora. Its always clean inside and everything is organized well. They have a wide variety of everything which I love to look at and purchase from. One of the best in the city! I dont interact much with the stuff however. I always know exactly what Im looking for and never have any questions. They seem friendly enough when I approach them at the cashiers desk. The other thing I really like about this place is they have a lot of the newly released products in the store.

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RY

Rycki Ebert

Extraordinary customer service! Absolutely love my experiences here. The workers are incredibly nice and knowledgeable. They are extremely helpful and happy to assist you. I will continue to purchase all my makeup from this store. I highly recommend stopping in!

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AL

Alex V

I loved it. Ive never been to a Sephora where the employees were all so nice. Josh did a makeover for my mom and he is the best. He was amazing and my mom loved how she looked and she never likes anything. This Sephora is far away, but its definitely worth it.

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LA

Laura Povitch

Not customer friendly at all. The worker seemed to be in a rush and I felt unwelcomed and didnt get to enjoy my experience there. Also two of the ladies there were rude and not friendly at all.

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MA

MARYELLA RIOS, P.A.

Exceptional customer service and superb location! A true delight. I wont go to any other Sephora. I just love the girls there and Mary (the manager) is wonderful!

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KI

Kim CG

Ive always had good luck here finding what I need. I usually go right at opening to avoid any crowds and its worked out well.

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A

A Private User

Stephanie was super friendly and helpful. Never been to this store before but will be back for sure.

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BA

Bahiti Amor

The ladies are rude. They dont help at all and dont know how to do makeup. They harass people.

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JO

Josh Schilling

Staff is super helpful with a wide selection of make up choices for my wife.

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MA

Maurice Ajluni

Helpful staff

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