Ulta Beauty

Category:	Hair Salon
Address:	2005 Cromwell Dixon Ln Suite 103, Helena, MT 59602, USA
Phone:	+1 406-449-2335
Site:	ulta.com
Rating:	2.9
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM

Location

Photos 45

Reviews 11

Tammy Opp

The manager with the short black gray hair is the rudest and has no people skills. I use to love going into Ulta until she became the manger. I fell last winter in the front of the store and I told her there wad no ice melt out front and fell. She looked at me and said were closing early cause of the cold and you have 15 minutes. Didnt even ask me if I was ok, as my boot ripped from the fall. Then today I spend over 200.00 and asked for my promotional gifts and she said we are out and shrubbed her shoulders. I asked why are you always out of the gifts? She rudely answered me and said we only get so many and its gone. I told her I was going to order my products online so Im assured of my promotional items and her rude response to me was, you wont get them either. If the company chooses to hire a person with no customer service skills such as that manager then they will lose alot of customers as Im sure they already have. Shes very rude and makes you feel very be littled. I wont be returning to the store until this manager is gone!!!! I can also vouch for several people I know that has delt with her also!!!!

Samm Gulliford

Im a frequent Ulta shopper. I often go in here twice a week for my makeup, but after today I will be doing my shopping somewhere else. The Assistant Manager is completely rude and made me and my friends feel like idiots when she told us the tag was marked right, even though when we got to the cash register is was different than the sign. Then acted like it was an inconvenience for her to change the price because she told us the price was marked right, when it wasnt. Ive never had issues with any Ulta Ive ever visited until today. I hope they realize they are losing valuable customers with their poorly staffed management.

Shannon McMahon

The store manager so extremely rude when I simply asked the price of an eye cream. It looked like it was 50% off according to the flyer. Unfortunately I had the wrong date. The manager humiliated me and corrected me on the date and walked off!! I shop a lot at Ulta, but now, Ill just shop on line.

Ellery Bresler

The manager was really rude to me and my friends. Honestly made us feel bad for even shopping needless to say only one of us bought something because of how off putting the manager was. The other employees were nice I honestly felt bad for them.

James Zaksek

While I dont usually go into these kinds of stores, the Mens section actually had some very useful products. The shampoo I bought really worked out for me and I will have to stop by in the future for beard and moustache care!

Ann Walker

Most every time I shop this store the service is particularly rude. Returned a product after 1 use and was treated pathetically by the gal at checkout. Will be shopping elsewhere.

Trisha L

Beauty Heaven! Huge selection of beauty products, a salon, girls are really nice, however, too many things out of stock. Call ahead before making your way here to put it on hold.

Kasey Lee

I love going to ulta stores but every time Ive been to this one the people working have been just rude. Worst ulta store for customer service in a 5 state radius for sure.

Paige Johnson

Awesome customer service- helped with all my questions

Shell Nunya

Can never get anyone to help me here!

Xgsxr

Very clean and organized