Category: | Appliance Store |
Address: | 2100 S Gilbert Rd Suite #7, Chandler, AZ 85233, USA |
Phone: | +1 480-899-4291 |
Site: | searshomeapplianceshowroom.com |
Rating: | 3.8 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–7PM |
AL
Alyce Todey
We bought a Kenmore Elite refrigerator, range and dishwasher at the very end of 2016. The appliances work well, however, on the refrigerator and dishwasher there were flaws in the door handles and finish on doors. It is now the 18th of February and we still do not have this issued resolved. When bringing back a new dishwasher for replacement two weeks ago it had the same flaws...the handle on the refrig was replaced but the finish still needs to be fixed. I was called, in advance ten days ago, to say it would be delivered this morning and after waiting 5 hours it was a no show. I called the manager Paul to find out what was happening and he assured me he would call me back with an answer. I waited 1 1/2 hours and returned the call again speaking now with the salesman who actually sold us the appliances and he questioned Paul what was happening. Our name it seems slipped through the cracks so to speak, but he, the manager of the store , NEVER had the courtesy to return the call and let us know after waiting what was now 6 1/2 hours for naught. The salesman said it would be delivered now on Tues of this next week. The appliances for quality so far very good...the customer service very poor. I will repost with how this ends when the time comes.
CR
Craig Smith
I have shopped at Sears for over thirty years, mostly for tools and appliances, but Ive bought the odd lawn mower, fan, battery, and water filter, too. Sears has a wide range of items, from the inexpensive to last-for-twenty-years fixtures and appliances. I have always been satisfied by Sears, which is why I continue to shop there. Im going there as soon as I finish this, in fact, for an automotive tool. Ive been a shade-tree mechanic since I was 18, and my toolbox is stuffed with Craftsman tools. I have some of the first Craftsman tools I bought to work on my brand-new 1974 Duster, and I still use them--around the house, on my cars, on neighbors cars. For the home DIYer, Sears is an excellent choice. For just about anything else, Sears is an excellent choice.
JE
Jeff Ganger
My wife and I just bought a refrigerator from Sears Home Appliance Showroom, it was the Kenmore side by side 25.4 cubic foot refrigerator. The salesman, Rich, was helpful and cordial over all I would recommend buying your appliances from this store. In talking with Rich about the negative reviews he stated that all the present sales staff have only been there 6 months and wasnt sure how the people were treated more than 6 months ago but stated the present sales staff are friendly and helpful, which I found to be the case.
CH
Chris Sossaman
No problem with the store itself, but on the google maps it was described as "appliances, tools, clothing etc." We drove all the way there to find out it was just an large appliance showroom to place an order.
J
j r
Thanks for the great recommendation on the fridge. We love it. All involved were very helpful especially Daniel.