Salazar Used Cars

Category:	Car Dealer
Address:	995 N 107th Ave, Avondale, AZ 85323, USA
Phone:	+1 623-907-6339
Site:	salazarusedcars.com
Rating:	2.5
Working:	8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 10AM–4PM

Location

Photos 100

Reviews 7

Jon Roth

From California but saw a car online at Salazar that was what I was looking for but in much better condition. Began communicating with Angel H. and he was very professional, attentive and responded quickly to emails and texts. Called and spoke with Angel about the car and asked him for a lot of details since I would be traveling 12 hours to come get it and he was very generous with telling me everything about the car and even took a lengthy video of the car inside and out. He was totally honest and up-front with everything. I made them an offer and the manager called me and we worked out the final details. Flew out the next day and Angel had everything ready for me. The car was exactly as he had described. I met briefly with the manager to review the deal and everything was according to what we discussed on the phone. The only surprise was that the doc fees were $499, which upon doing some quick research I found out are not uncommon for AZ. I was just surprised because the doc fee in CA is like $55 on average. Finance was quick since I was paying cash and within a few hours I was on the road back to Cali. Angel followed up nicely and even sent me one little part that they had ordered for the door latch. He mailed it within a week. Angel was really great to work with and I would highly suggest asking for him when you go to Salazar.

Viridiana Ramirez

FRAUD!! This place is horrible Me and a so called friend went there looking for a car and in order for her to get a car she needed a co-signer. So I went ahead and did it. A month later I called the loan department and it turned out that I was the primary and she was the cosigner!! They lied to us and flipped it around and I ended up owning a loan and a car I didnt want because of these lying thieves that said anything to just get a sale. I called them many time to try and get this straightened out but they refused to help and said they have no control over it... That the loan place took over. I give a 0/100 for customer service and I will be filing a complaint to Eddie to the better business bureau. Also they were willing to do this knowing that she didnt have a drivers license. I guess thats why they flipped the scripts on us because I had a license and good credit. I take responsibility now of my actions and took over the car but the fact that we were misinformed is not justice. If you ask me its dangerous and horrible to come to this location. Save your money and go to a legit dealership.

Brandon Haraway

Absolutely terrible experience. The AC in the van we were buying wasnt working, they suspected a leak. They had no idea it was bad until we test drove it. They filled the system up with refrigerant and made an appointment for us the following Monday, or so we thought. They called us the day of (after I already took time off work) and cancelled, saying the dealership was too busy and to call back when it got bad enough we couldnt drive it. Fast forward to now, and it did get bad. We called and Tom said "bring it down first thing in the morning and well get it over the to dealership." Well, nope. We live in San Tan Valley, an hour away, and I took another day off work to watch the kids while my wife drove it there. She was then told they would make us an appointment... at San Tan Ford. Something that could have been done over the phone took an hour drive there and an hour drive back to accomplish. So I get to take ANOTHER day off work. They also screwed up our paperwork on our loan and our bank had to call them to get it fixed. We almost missed our first payment because of it. Avoid!

Deborah Hernandez

We emailed and made an appointment to test drive a car on Saturday. We walked in, and there was 3 reps and one customer standing at the counter. It took about a good 10 minutes before anyone even greeted us. We actually had to walk up to some guy who was sitting at his desk. We had him page Mike, as that is who we had the appointment with. So about 10-15 minutes after that comes walking in Andy. We tell him we are there to test drive the Ford Escape. He says, "You ARE buying a car today right ?" I said I didnt know, because I wanted to test drive it. I mean who buys a car without seeing, and test driving it first. So then he states, "Well, thats what we do here, is sell cars. I am pretty busy in the finance department, and I dont have time if you are not buying a car today." This attitude was uncalled for, and so unprofessional that we walked out. We drove across the street, and bought a brand new car. We did tell our representative at the new dealership to take Andy out for lunch, since he was the one who made our decision to go to another dealership. Worst place ever!

Sheena Sublett

I ALSO RECIEVED A FLAYER THIS MORNING STATING I WON 5K, TO MY SURPRISE THE CALLED 3 TIMES BEFORE MAKING THAT LONG DRIVE THIS MORNING TO CONFIRM EVERYTHING... BUT ONCE I GOT DOWN THERE THEY INFORMED ME I WAS NOT A WINNER OF THE 5K, BUT THE WINNER OF A TARGET GIFT CARD JUST LIKE EVERYONE ELSE.. THEY AS WELL TOLD ME I DIDNT READ ALL THE FINE PRINT WHICH I HAD INFORMED THEM I DID AND IT SAID THERE WAS A 1 AND 70,000 CHANGE OF WINNING WHICH I WAS UNDER THE IMPRESSION I WAS THAT 70,000 THAT WON. I TOLD THEM IF I WANTED TO BUY A CAR THERE WAS NO WAY I WAS BUYING ONE NOW TOTAL SCAM THATS NOT HOW YOU DO BUSINESS AT ALL, I WOULD NEVER REFER THEM TO ANYONE, BETTER YET THEY NEED THERE DOORS CLOSED FOR GOOD. I ASKED FOR A SUPERVISOR AND EVERYTHING THE OWNER OF THE COMPANY SOMETHING SOMEONE HIGH UP NEEDS TO HEAR ALL THESE COMPLAINTS, THIS IS NOT A WAY TO DRIVE BUSINESS

Lauren Maybin

Terrible customer service. I walked in and there was one guy helping a customer (which is fine and great) but he was getting up to go get something, he looked right at me and then looked away without acknowledging me. Another guy was walking in my direction and I had walk right up to him to get his attention. He was helpful and directed me to someone else who I stood in front of for a few seconds and they didnt even look to up acknowledge me I had to ask their name which they responded still without looking at me and then FINALLY looked up at me to answer my question which he answered condescendingly. UNBELIEVABLE. To the owners: youre a CAR DEALERSHIP you need excellent customer service TO SURVIVE. I have never been anywhere so unfriendly especially a place thats trying to coerce such a large sum of money out of people. Rude people.

Yolanda Olson

I won $5,000.00 from them ha ha ha. These scumbags sent out flyers with a matching game on them match 3 silver cars in a row and win $5,000.00. Well we did it we matched the cars. There was even a telephone number on the flyer where you could enter a pin number and a recorded voice told yo by name to head over and claim your prize. well they had a board at the dealership where you had to match your pin number once more otherwise you won a $5.00 Walmart gift card. Pretty sneaky huh? Well what did I expect from a used car dealer and a dirty, stinking messican to boot. Dont waste your time with these azzholes. And never buy a car from them they are worse than the strong arm men who break into your home and steal your belongings.