Suncoast City Auto Sales

Reviews 5

LI

Lina Fecteau

What a joke of a manager. My car sales man was really nice. I decided not to buy the car which put me on a rental status. The car I was looking at buying had an exhaust leak, it had been in a front end collision and was falling apart. The work that needed to be done was not a issue. When I went in to get my money back the manager Tony took his sweet time in getting to me and was really rude about it. I brought the car back yesterday at 8:15 am and it was 2:30 by the time he decided he would deal with me. He charged me 100$ for 2 days that I didnt even have the car fully (picked it up monday night close to closing and returned yesterday at opening). He told me in the middle of fighting with him about the days that "this country has laws" which obviously. He fought with me about paying me back my money when I hadnt even signed the purchase agreement. He told me I was lucky he wasnt charging me for gas, to have it cleaned and washed. I received the car with no gas in it at all and it was dirty. There were mold spores growing on the roof and the roof was cracked on the exterior. Functions in the car didnt work properly and the transmission was on its way out. The brakes had two inches of play in them. 5 miles down the road the service light had come on and the car started shifting funny. Took it to Advanced Auto and had them hook it up. It gave a malfunction code. Which I didnt stress cause it had gone away within a hour, but had called about it. They had lost the keys to it but did have 2 new keys made. The manager of this place is extremely rude, especially towards women. I had raised my voice and told him it was BS that he was charging me for days I didnt have the car and that I had to wait 6.5 hours for him to cut me a check back of my own money. He threw me out of his office after I had to fight the check out of him. This is a place I will never do business. I have never met someone so rude in customer service and called him out on it. I lost 322.56 to this guy and he told me he wasnt making a dime. Looks to me like he made a few hundred. I dont have a issue paying what I needed to pay but I do have a issue of paying for days that the car was not in a possession for the full day. I would have payed less at a car rental company instead of 50$ a day and .36 a mile. This place is highway robbery. They wanted 22k for a 2007 Ford Explorer Eddie Bauer Edition with 122k on it that was falling apart. Good thing my husband had no interest in buying this vehicle and we returned it. I couldnt imagine being locked down to this guy for the next 4 years. My recommendation is to not do business with this company solely do to the guy who manages it and he will rip you off. He treats his own employees like crap. The only reason they got 1 star is because not possible to leave it blank.

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SH

Sheena Smith

I wouldve never thought that a car dealership would treat their customers the way this dealership did, as they dont deserve that title. Dealerships are here to help people get a car that financially suits their needs. Steve I dont like you, and the company you work for is shit. Me and my husband got a happy go lucky 2015 Nissan Versa Note. I like the car more than I like dealing with you ungrateful assholes. You said I couldnt be put on the loan because I hadnt started work yet. I understand that, but to tell my husband that it was because of my credit and not me and completely blowing me off when I asked questions. What are you afraid that his wife knew more than what you were willing to tell him? Yall give the company Suncoast City a bad name. And Heaven forbid if I have to ever recommend anyone to go see yall. My husband was ready to hand yall the key, and walk out. He shouldve done it that same day. Not giving us a CarFax report to let us know that our car had been in an accident in 2015 and the airbag was deployed. And it was in an auction. Important details that couldve made us or break us, and you failed us. We couldve gotten a better deal yet all that was to be made was money. No respect for the customers that walk through that door, and whats this that I hear that they smoke weed in the building. So if anyone is looking for a place to go to not get caught Suncoast is the place.

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BL

Blossom Baby

I purchased a vehicle from this place last year and found out the truth behind it after i hit a minor pothole. THE CAR HAD BEEN IN A PREVIOUS WRECK NOT ONCE BUT TWICE. The saleman failed to offer me a carfax up front like most dealer do now. After i found out it was wrecked i told them about it and they it was nothing they could do. I could not trade it in or switch out the car. After they found out about it, they blame the auction where they purchase the car from which was Texas Motors. After been inspected by a collision company they discovered that it had poor body work under the so called "good paint job". The car looked good, But it was under all that what was hiding. Took it to FORD and they couldnt even activated the airbags because the control panel was tricked. All Parrish (THE INTERNET GUY) could say was "i dont know anything about the cars someone else does that, I just sale them". The car suppose to been totled out but wasnt. I had to surrender it cause no one would take it. But in the end I got a better car, for a price FROM ANOTHER DEALER. Will never bring my love ones here NEVER. I pray god corrects their blindsided ways.

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MA

Mary Dailey

Horrible business. They are professional scam artists and try to take advantage of you in every way possible, from hiding the immense issues with the cars to putting USED tires on the brand new overpriced car you just bought. Why would you replace used tires with used tires? The tires on the car bought were bald, with written intentions that Suncoast would replace the tires AND get the car a much needed alignment. They lied about the alignment and then put used tires on it. "Your safety is our priority, well fix it."....After 6+ months, that promise has not been honored. Phone calls are not returned, the people in the building are disrespectful. Also, its childish to try to cover up your bad reviews, own up to your scam tactics and fix yourself before you go out of business. To those of you who are looking to purchase a car, stay VERY far away from this place...with all due respect.

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KY

Kyle Smith

In March I bought a 2015 Nissan Versa Note my salesman was Stepen he was rude to my wife all he seemed to want was money he didnt care about us then I met with the owner of the car lot I asked for the carfax 4eport they just kept stalling and changing the subject even though it says in there window that theyre a carfax reputable dealer they acted like there was something they didnt want me to see. Well Im wanting to trade it in and a dealer just ran the carfax and told me that the car had been in a rear end collision and the air bags had deployed on it. I wish they wouldve told me this at the car lot so Im never returing to this lot they dont care about the customer they only care about the money

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