Category: | Video Game Store |
Address: | 4693 Airport Blvd #130, Mobile, AL 36608, USA |
Phone: | +1 251-422-1702 |
Site: | playandtalk.com |
Rating: | 4.8 |
Working: | 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–8PM 10AM–8PM 11AM–6PM |
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Kayla Heard
On the contrary to all the great reviews, I am not a very happy customer. If I could rate it zero stars I would. Not only were the workers rude, but they also managed to do the opposite of fixing my phone. I got my lcd and screen fixed from this place. It worked for about a day. That night it was working then when I woke up the screen would not respond to my touch. I took it back to them and they "tried" to fix the problem. Nothing was resolved. I returned home with a unresponsive phone. The Broken IPhone is only 15 dollars more than this place, but at least your phone works. What is even better about the Broken IPhone is that if they fix your phone and continues to not work they give you a refund. This place does not. I was so angry after wasting 105 dollars for a replacement screen only for it to stop working a day after. They told me they could send it away to get it looked at only to cost more angry.I literally did NOTHING to cause the phone to stop responding to my touch. I am an extremely angry customer.
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Michael Faralli
I attended a video game tournament at this location on Friday night, and the staff was incredibly polite and professional. They were quite friendly and accommodating despite the large crowd that their event gathered. Employees asked me on multiple occasions if I found everything I was looking for or if they could assist in any way. Other customers and participants in the tournament, including myself, were impressed with the variety and quantity of older video game consoles and accessories available at Play and Talk as well as the polished customer service skills of the employees. Everyone seemed to be thrilled to be there during the event and I will definitely be returning! In summary, the employees are courteous, helpful and passionate about their line of work and the store itself has a more personalized and retro style than a typical game retailer such as GameStop - it practically doubles as a history museum, but everything is for sale!
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Amy Lynn
I bought Pokemon Emerald here about 3 months ago. The workers said they would change the battery in it for no extra cost. Pretty cool, but it took about 20 minutes and at one point they said they had messed up and were trying again on a different cartridge. There was no one else in the store. I got the impression they had no idea what they were doing. Today I go to play it and the battery is once again dead. Dont go here for repairs or games, they cut corners and dont know what they are doing. The batteries are known to last ~10 years. I wouldnt have bought this game if I knew the battery was only going to last a few months.
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Hillary Three Cats Ago
I am not a very tech savvy person, but I purchased an Xbox for my daughter while in town. When we got home the Xbox was acting a little funny, I called Johnathon and no questions asked, he replaced the system, and held my hand through the whole process. He stayed in contact with me and followed up to make sure that everything was working and I was happy. I have not seen such great customer service in years. I will continue to purchase games, controllers, and any of the gaming extras from Play and Talk. I was truly blown away with the courtesy, service, and professionalism of Play and Talk. We need more companies like this!!!!
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Nicholas Gaston
I was a regular here for a while. The idea was to support local business and not shop at big chain retailers. Everyone is friendly but the manager/owner is a huge prick. I dropped my iPhone off to have a simple screen repair which they said would take 45 minutes max. I came back two hours later and she hadnt even started on it. I said that was fine and apologize for the miscommunication but the owner insisted to argue and tell me I was wrong. I told them not to worry about it put my phone back together and I was never coming back. I will never be back.
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Freda Mabry
THis is the business to go to if you have any games to buy or repair. If you have cell phone needs this store has it! They are detailed and meticulous in their work. I will not use anyone else. Great prices! I am very happy with their repair work and sales very customer service friendly. It is all in their ad they do what they say. If you can not find a game you are looking for they probably have it or will do their best to find it for you. This store is a must go and see you will be glad you did. Like · about 3 weeks ago · .. ..
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Derrick Brown
awesome service. I took my phone first to the broken iPhone and got it repaired and after two weeks the screen came off and the phone was useless. I took it to play and talk and they put it back together and glued the screen down for 10 dollars. Also, the guy at the broken iPhone says he only uses apple parts which they showed me was a lie, (the screen wasnt an apple screen (no logo)). There prices are also much cheaper than the broken iPhone, and the waiting room lobby is cool with video games to play as your phone is repaired.
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Alex Calder
Still completely satisfied with my phone they repaired! I shattered my phone so badly I didnt think it would work ever again. After I took it to them it has worked better than the first day I purchased it! This also is the cheapest place to have your phone repaired! Yall saved me tons of money and did it in 40 minutes. Thank you play and talk, I will continue my business here! Also I purchased LA Noire here (literally couldnt find it anywhere else) for ten bucks! Game still works great and was in perfect condition!
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T Rabenold
I had my iphone repaired by a company on Ebay. Needless to say it fell apart weeks later. I took it to PlayAndTalk in a bag of pieces. They said they would repair it and return it to me the next day. I returned the next day and when they showed me the phone it looked as good as new. I have been using it ever since and have had absolutely no issues whatsoever. I would recommend them for any repairs you may have. They were pleasant to speak with and a great company to deal with.
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Bonnie Keatts
So like, my phone wouldnt turn on and like the owner totally assisted me and like hes so smart. So, he told me to make sure it was charged and like it totally wasnt and like I wouldnt have known that unless he suggested it. Like, what a cool and wonderful guy. Im so lucky to be able to call him a friend. He even carrys me in CSGO. Like, what a gentleman. He once offered to buy me diapers for my son and lingeries. You never find honest, good guys anymore. <3
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Rhiannon Summers
Great bunch of people, been a fan since they were a hole in the wall shop in the Flea Market. Theyll give you as much help as you need and will be straight up with you if they cant help. They fix gaming systems, phones and tablets for a pretty awesome price, too. And will only tell you to buy a new system if its cheaper for you. The selection of games is phenomenal. They have a good bunch of rare games and if they dont have it, theyll help you find it