Optical Dimensions

Reviews 10

DR

Drew Baxter

Office is 45 minutes from our home, but closest provider by insurance. Made appointments for family of 4. Selection was poor. i.e., they had 2 Michael Kors frames and both were red! Got rx to take to another provider with better selection and glasses ready in one hour instead of 2 weeks from this place. Glasses were made and when picked up, were incorrect due to the fact that the office staff wrote the rx down wrong! When I called and talked to the office manager, her response was that she cant help where we go to get glasses and sometimes these things happen! I asked for rx to be emailed. After 2 days I had to call again because rx wasnt sent. Apparently, they cant figure out how to copy an email address from an admission form correctly and dont think it is important to verify the address before promising to send the rx immediately. This has been a huge hassle and I would recommend no one use this office unless you live really close and have a lot of time and patience to spare. The doctor was fantastic and it is a shame that his office staff is ruining his reputation. They dont dress or act professionally at all!

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Bill Hebert

While the doctor is nice the staff will you give you the run around if you have any problems. I do not suggest using this group under any circumstances. I am still dealing with a problem I am having with them and the office was of no help so I am not even sure why the doctor has one if she cant handle situations. The two girls up front however were very friendly. I will not return nor will recommend anyone use this group, even if you have insurance that picks surely there is somewhere you can go where they value your business as here they must not. I am however awaiting a call from the doctor, we shall see how long that takes.

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Erin Akey KNS, FNC

HORRIBLE EXPERIENCE. We waited for an hour after our appointment time. They did not tell us about extra fees for specific specialty lenses they wanted us to "try". Very rude staff. The doctor was polite, but the office staff- terrible. We will pay the out of network costs to go back to Hillcrest Optical.

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Yesenia Lane

I like the doctor and the staff that WAS here. They have a group of girls now that are not helpful at all. There was a blonde girl that worked here who was very helpful! I wish my insurance covered for another Dr.

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Dominick Ladolcetta

The atmosphere was very pleasant I didnt mind waiting a little bit longer for my appointment everybody was very helpful and professional and they were very helpful with working with my insurance

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A Private User

My family and I have utilized Dr. Sahawneh and his staff for over 20 years. They are always courteous and engaging with their customers. I recomment them highly.

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Ronnie Rankin

Never made it to the dr, simply because of the rudeness and attitude of the old brunette lady who seems to be running the front desk area.

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Brittany Comiskey

Ive been going here since I moved here with my family. They are the nicest people and helpful. They are very personable.

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Doctah

Great Eyecare. Would Love to see a website to know what kind of glasses are in stock.

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Duke Lance

The staff and Dr were great!! Have and will recommend them to others

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