Quik Pawn Shop

Reviews 9

TO

Tony Smith

my complaint starts back with me buying a pressure washer from Quik Pawn Hoover location in June. I was told it was like new and in perfect working condition however, when I got home the only way you could get it to start and run was to spray starter fluid in it. I drove over 140 miles (round trip) to bring it back. Ericka promptly refunded my money and told me gas fees are non-refundable in a joking manor. However on my trip to Quik pawn on 6/30/16 the same location, I saw the same pressure washer back on the floor in the same non-working condition for the same price I paid for it with, no indication it was a non-working unit. The reason for my visit was to find a set of speaker stands. I was referred to this store via the Pelham store. Lamar went and got the stands from the back and he told me one price while Erika told me a higher price. Lamar recommended I call Tom music so I left. I called and he had a set for $60 when I returned to the store Lamar had a non-chalet attitude and said look who the wind blew back in. I offered him $60 and told him what the price was at Toms music, and he said " oh you should have bought them there". I am angry that I was "tricked" into buying one of their pieces of returned crap and had to drive over 70 miles to return it. Im even sorrier that in order for them to earn a living they have to defraud the public by re-selling broken items. Im the sorriest about Lamars recommendation about where I should spend my money as I dont remember ever seeing him while I was earning it. I thought the purpose of a business was to make money and not send it to other business. I read on a Google review of this pawn shop the terrible customer service and similar cases where broken / defective products were sold. Ive been told to seek out the positive things rather than the negative so, I will take Lamars recommendation and spend my money elsewhere. I will also do a review letting everyone know my experience and not to support the crooks at the Hover location, if at all any of the Quik pawn shops period!

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Gerald Reed

The new manager has issues dealing with the public. She spoke to me as if I was not smart enough to understand what she was saying. I have never had issues with that store nor the staff until yesterday. The item I wanted is listed for $130, however, new and more improved products from box cutter retail stores sell for between $70-80. I told the manager what I saw and she said that the lowest she could go was $55 because of eBay. eBay... So basically eBay runs the pawn business? I told her what I found on the retail store app and she said no, look on here, I cant sell this for less than what I have invested in it. Shes been their less than a few days and she is being over protective of the merchandise. She needs to go.

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Kira Darling

I took my shotgun in to pawn. The guy couldnt figure out how to rack the slide. Had to do it for him. Then the woman said she looked my gun up and it was "$189 retail" so she could only offer me $60. I tried to explain that I bought it brand new, for full retail price, at $480, but that didnt change anything. I get home and look at my pawn ticket and the reason it was "retailed at $189" was because she had looked up a single shot shotgun. That isnt what I pawned!! Really?? It was a 6 shot pump action shotgun. They have zero idea what theyre doing.

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CO

corrnelius pratt

I met Stacie and Christy today at the Hoover location and I must say, Wow! They blew my expectations. I was nervous about visiting a pawn shop, after meeting them, they made my experience absolutely an ease. If you want an upbeat and friendly atmosphere - you have to visit this location..... The best customer service experience I have ever experienced. Love these guys

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Richard Kimbrough

When you are trying to sell an item there is no negotiation! Plus the people are not very nice. I had a brand new Xbox one still in box (sealed) and I was told they would give me $60.......that is crap! I didnt need the console and I didnt want to take the time to sell it. I will never recommend them.

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Dara Baker

I met Stacie today and when I tell you pleasant is an understatement to describe her warm and positive energy!! She made me feel like she cut the best deal possible just for me and I appreciate that to the fullest ❤️

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Hakeem Holmes

I just got a great deal on a gaming system, and the ladies at the front counter were very nice. I will definitely be back.

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kenneth merchant

They give great deals on loans. Sometimes more money to returning customers. Wish I knew if they were open on labor day?

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Michael Allbritton - Vintro Palace

Allbritton approved Erica and Team are great. Always great value and staff is great

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