Category: | Auction House |
Address: | 185 Kisco Ave #201, Mt Kisco, NY 10549, USA |
Phone: | +1 914-864-0707 |
Site: | thebenefitshop.org |
Rating: | 4.6 |
Working: | 10AM–5PM 10AM–5PM 10AM–5PM 10AM–5PM 10AM–5PM Closed Closed |
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doxiesruletheworld
Avoid this auction house. They do not respond to emails or phone calls about listings. Items are not properly stored to avoid damage. They pile the stuff up in their small warehouse and damage occurs post-auction.I watched this with my own eyes. They do not employ staff to move inventory around for pick ups and the "ladies" who work there are not capable. Most auction houses employ in-house staff to manage the inventory - typically young guys that can handle heavier items. I agree with other reviewers that found the staff curt - the head "lady" was rude when I asked a simple question. I made the mistake of purchasing an expensive Thomas OBrien rug. Once I got it home and unrolled it I found clods of mud and leaves rolled up in the rug and bright pink stain on the back that had bled through to the front - this stain was not noted in the listing or visible in any photos so it must have happened while in the auctioneers hands.
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r c marburger
The Benefit Shop Foundation is a great place to find great quality items and purchasing them for Charity. The purchasing experience is awesome and they make it really easy also to provide resources to have your items shipped to you if you are not there to personally pick them up, which is my case. The staff is was available by phone to assist with any questions I had about the item and was courteous. The Benefit Shop Foundation is a model of how people donating items can help Charities in need.
MA
Margaret Simpson
I have been going to the Benefit Shop since its inception as a thrift store in Bedford, and have become a dedicated shopper at the auction house. Pam, the owner and founder, has assembled not only a highly competent and trustworthy team, her connections in the thrift world and antique world are unparalleled. I ALWAYS find something that sparks my interest and want to bring home. If you havent been to one of her auctions, you should put it on your calendar. Youll be in for a treat!!!
KU
Kurtis Baird
Do not buy from this organizations auctions! Misrepresentation of items for sale, they do not return phone calls. I purchased a ceramic item at an online auction that was described to be in excellent condition. When I received the item it had a very obvious repair. It took 8 phone calls to have them tell me that they will not stand behind their mistake. Do yourself a favor and dont purchase from these people.
WI
William Pan
I would be very careful about purchasing anything from this company. They falsely advertise products and claim any damage is the responsibility of the customer even when they still have the item and the advertising indicates perfect condition. They are very unethical
HE
Hello People!
I would definitely recommend "The Benefit Shop" auctions to anyone looking to furnish their homes with items that would add character and charm that you somehow do not get with brand new products. - I found some great antique/vintage items for excellent low prices.
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Gina Daniel
An auction house that benefits others in need. What can be bad? Items are often unique and usually very affordable. I live a distance away, and shipping can be easily arranged. You can pick up directly at the facility as well. People are nice and helpful.
KA
Kathy liu
Dear The Benefit shop Foundation: I feel good when I join your on line auction. you are nice people and doing business in the honest way. I think ,that you do help some people get what they need or dream about . thank you again.
AL
Alicia Mason miller
Great customer service if you have any questions. Also, a reliable, affordable, private shipper (who does a lot of business with the shop) is readily available for assistance. Plus, your purchases help the community!
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Sandy Longman
I have found so many remarkable objects and treasures via the Benefit Shop Foundation. Amazing range of offerings, helpful staff, very fun events and support for important charitable work. The tops in every way!!
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Bob Weinbrown
Amazing values,"sleeper merchandise", Dennis shipping is super.Problem trusting customers credit line.Will not accept my debit Visa after several successful purchases.If they cleared this up, give them a "5".
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James Walkup
Ive had several dealings with "The Benefit Shop" and have found them to always be accurate in their descriptions and prompt in their delivery. I will purchase from them again without hesitation.
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Ciro Matrecano
Credit idea doing this for charity. Pamela great person and opene up for to retrieve purchase on a Saturday. I need help as a disabled veteran so Saturday its easy to get help.
KA
Karla Brennscheidt
The Benefit Shop offers great auctions. I wish theyd be a little closer to where I am to save on shipping costs. Very friendly and helpful when calling with a question.
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Gerald [email protected]
A very rewarding experience.. Very polite, helpful and patience. One shipper Dennis is just so kind and thoughtful. I will bid again and hopefully win.
MA
Marc Meyer
Benefit Shop foundation usually has a great collection of high end collectibles and furniture. They were really helpful in arranging for shipping.
LO
Lou Dubrosa
Wonderful experience. Great service, and prompt response. Accurate product descriptions and pictures.
JI
Jill Iwaskow
Got conflicting information then no communication - made for a tough experience during a sad time.
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Robert Jones
Wonderful group of people organizing this site --have always been very happy with their postings
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Brenda Steele
Item was as described and very nice. Will purchase from the Benefit Shop Foundation again.
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G Kami
Bloody useless! This organisation couldnt organise themselves out of a paper bag!
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Luis Atauchi
The benefit shop has really great selection of furniture to buy
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Robert Shugarman
Quick and easy purchase from the BSH! Item arrived as described.
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moniquedarvish
Very easy transaction, very helpful customer service!
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Al Vargas
great experience well put together sales
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Otis Horton
Very good source of gently used items.
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Wandal Money
Excellent!! Everything went well!
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Lisa Cornblatt
good items, great service
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Peggy Stewart
Excellent!!!!