Category: | Supermarket |
Address: | 955 FL-16, St Augustine, FL 32084, USA |
Phone: | +1 904-819-6518 |
Site: | publix.com |
Rating: | 4.5 |
Working: | 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM |
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Contessa Coffey
I called on the phone for Braggs ACV and when I spoke to woman on phone I made it very clear that I was looking for the big bottle of Braggs its about 6.49? I think. So I wait on phone for about 7 minutes and so called young manager gets on phone days yeah we have it I said big bottle right? Hes like no 16 oz bottle thats the little one I said no I asked about big bottle he goes oh well I just grabbed this one I go and check if we have any its no biggie. Excuse me? No biggie? Ive already been on the phone ten minutes at this point. No thank you Ill go somewhere else and spend my money. Horrible customer service. The manager talks like that really? Have a blessed day yall. Smh.
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Kristen
Ive been shopping at Publix my entire life and Im sad to say, I wont anymore. The last 10 or so times Ive been here Ive left mad. I thought this place isnt a pleasure and why am I going here to be treated badly. Im the customer! The prices are always ringing up wrong. You really have to watch the registers here. The employees will argue with you even with a posted sale sign, right in their face. Then act put out to correct the price. The customer service in this place is HORRIBLE, the lines are long, understaffed and the employees are generally rude. Deli screws up orders constantly.
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Diocinie Gomez
Im not happy to have to write this review because Publix is my very favorite place to shop. I can always count on them for exceptional service however this particular location at mission trace is always a disappointment which is unfortunate because its the closest one to be but I have to travel to Cobblestone, Murabella, 210 or Baymeadows in Jax. The Staff at Mission Trace are nothing like the Staff at any of the other locations, except two of the older gentlemen that helps with your bags and carts are always kind and helpful.
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Jessica Getchius
The store is clean and staff is extremely helpful and courteous. This store is usually very busy because of the temporary closure of another Publix location in town. It is usually quite easy to find someone to help you in any department. All products are fresh and there is a variety of choices, including organic. The checkout goes smoothly without being rushed. They really do make every effort to make shopping a pleasure.
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heather stone
I have never been to a grocery store and felt more welcomed and liked ...Everyone was not only friendly and helpful but went out of their way to say hello and smile and make me feel happy to be there. It was refreshing to see such a friendly staff now a days when most places you go the people are rude and barely look up to you when they are talking .. Thank you so much for such a friendly shopping experience!
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Sydney Cross
Best experience working with the bakery and deli ! We order a cake and they did an outstanding job. Also when we picked up the cake and deli trays the employees were so nice and even put gum shells on the deli trays with out us asking. Best publix in St.Augustine. No attitudes like at Cobble stone.
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Edgardo Rivera
After waiting in line for 15 because they were super slow, finally my turn to order.... no chicken tenders!! the person in charge to make them forgot to cook more...20 more minutes waiting. Finally out took another 10 minutes to somebody helps us with the sandwich. Worst service ever!!
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Heather Perkins
This publix use to run smoothly , dont know what happened but now it does not. Use to be friendly and now rude employees . they should really consider fixing this problem soon. Seen so many unhappy costumers in the past two visits I made in one week .
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Jim Bailey
One of the newer Publix super markets in the area. I am always impressed with this chain and this one is no exception. It is always clean, well supplied and the people are very friendly. Plenty of parking and it is well lit for night time shopping.
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John Hart
Honestly, its Publix, which almost always deserves a baseline 3-star review. The problem is, thats all this Publix is. Baseline average. The staff seem generally discouraged and dont quite excel as much as other stores like Murabella.
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Frankie Jizking
Frankie says: Avoid the fat kid TOM in the deli and youll be fine. This Publix seems to be phoning it in. Poor managemen but well stocked. Hopefully the home office will make needed adjustments before ALDI takes over.
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Vicki Jo Pollina
Excellent customer service, immaculate store, pleasing shelf displays, excellent bakery (cakes better than home-made) good BOGO (buy one, get one) daily specials, deli sandwiches made to order. Love my Publix.
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Gianoula Camacho
My husband and I were visiting St Augustine and went to this publix for some snacks. What an AMAZING service!!! Only wish our publix here in Cape Coral were this great like St Augustine!
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Sandy R
The employees were pleasent. It is a publix so things are pretty close to being the same areas as in other publix stores. Clean and they keep track of stocking the shelves.
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isaac wanamaker
THIS STORE!!!!! Is the best places Ive shopped at. Brandi the manger is so NICE!!! One of the best cashiers helped her name was jordyn she was so nice!!!
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Susan Haag
Cashiers and everyone who works there are always so very friendly and helpful. Use to shop at Winn Dixie but now I proud to say I AM A PUBLIX WOMAN.
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Mark S.
Its Publix. And its one of the best in the area. I avoid the Cobblestone location simply due to its sluggish response during high-demand times.
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Frank Smith
Drives me crazy that you dont enforce the item limits in the express lanes. I saw a woman rack up a bill of way over $200.00 in a express lane!
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Peter Ftacnik
Friendly staff. Good buy one get one free sales all the time. If somethings wrong that go over the top to correct it.
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Amanda Roberts-Bailey
Always fully stocked with Items I need, AWESOME bakery, deli, and Seafood department and always a clean store!!!
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Gloria Shinaver
Always love publix when we visit down south... Maybe one day well get them up north csnt wait to eat my sub
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Aaron Stiner
This location is great, managers definitely go out of the way to resolve any issues you may have.
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Norbert Tuseo
I love this store, the staff is terrific, ample parking, lots of 2 4 1 specials NORBERT TUSEO
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Joshua Bond
A typically nice publix but usually never crowded! I love their fast service and kindness!
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Adam Bagby
My favorite place to shop is Publix, everyone is kind, caring, and very helpful.
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Timothy Blount
Its a Publix. Clean and large and little pricey, but a great grocery store.
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Cindy
Sharon in the deli... You are so awesome! Thank you for the geat sandwich!
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Charleen Thomas
Deli department girl was rude. Someone else off duty helped me more.
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Timithy Bray
Awesome Store Awesome Employees they live by there slogan
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Karen Mackay
Great place! Good deals and friendly people.
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A Private User
Staff & Managers are friendly & helpful!!
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Angela Engel
Great place to shop and friendly people.
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K Maxwell
Kudos to Taylor who was very friendly.
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Natalie Cadavid
Its always where shopping is a pleasure.
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Uhn Happy
The nail salon next door is great too!
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John Blanchard
Always clean with helpful associates.
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Royal Boss
Fast and courteous. Sandwich was good
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A Private User
Publix, where shopping is a pleasure!
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Erika P.
Always Kind and courteous employees
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Amber Hordos
Clean ,fast, friendly, love Publix
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Ivan Correa
Just another awesome publix
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J Bernhard
My favorite Publix to shop.
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Nolimit Training
Clean, Helpful, friendly
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Timothy Aldrich
Publix is always best.
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Zelda Gardner
Very nice personality.
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Bernadette Bridger
Bakery is awesome!!
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Irma Castro
Clean, good sales
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William D Brittain
Love the staff
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Den Spicer
As always!
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Robert Soba, Sr.
Great