Advance Auto Parts

Category:	Auto Parts Store
Address:	13006 Middlebrook Road, Germantown, MD 20874, USA
Phone:	+1 301-540-2888
Site:	stores.advanceautoparts.com
Rating:	3.6
Working:	7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 9AM–8PM

Location

Photos 22

Reviews 17

Carlos G

I placed an order online, when I went to pick up the order the guy asked me if I called in advance to make sure they had the part. The website said it was available, whats the point of ordering online if you have to call the store? After 20 minutes the guy asked for the name of the part that I ordered and started searching in the system, really???? They did not have the part and I had to cancel the order, no apologies from him, he just cancelled the order and said THANK YOU VERY MUCH :-/ I only go there because the closest AutoZone is in Silver Spring.

Matt S.

Slow and lazy staff. I waited in line for a long time while the staff just walked around in the back. A guy finally came to me and asked if i need help (Gary) and I said I that needed and sensor reading. Then he said I cant leave the store. Before he was just on the phone. He then said that I have to wait because its a free service. So, if you arent buying anything right away FU! I needed to find out what was wrong with my car so I could buy something. Stay away...Lazy and Rude!

Justina Gray

I went brought new windshield wipers and unfortunately after 2 weeks of using them I discovered something was wrong with them. Long story short I went to have them exchanged and the shift supervisor said " sorry theres nothing I can do since you dont have a receipt" so I went back 2 days later and the manager Sam (a God send the reason for my 5 stars) search their system and was able to find my purchase and swapped them out and recommend a better quality brand!

Brittany Beagle

I called ahead to check if the had my cabin air filter. I was told yes. Drove to the store 6 minutes later and after waiting 20 minutes for service was told they didnt have it. The only explanation was that "sometimes the inventory doesnt match whats in the store." I dont think its too much to ask for an accurate answer when you call for information.

Chris Wetherill

Terrible experience. Car broke down due to bad spark plug. Ordered 4 new ones 3 weeks ago. Came in to pick them up and they tell me only one was ordered and they cant find it. Ill take my business to a more competent store.

Michael Arguelles

Typical chain autoparts store. Be sure to check prices at other sources online as theyre likely cheaper. Lines are usually long and systems are super slow.

RoundenBrown

Nice place. When I got a wrong part for my car, the employee corrected me and pointed out the correct part. Very nice of them.

Demetrio Gomez

Very good place I use buy a lot sttaf for car and truck... They do good job!!!

Edem Appiah

Same location as giants supermarket.. Very helpful and friendly staff

Ben Newman

Staff was super helpful, taught me how to install a Windshield wiper.

Angel Leyva

Is just perfect the guys are really nice. They help a lot

Oliver Chapin

Convenient, well stocked, friendly staff, average pricing.