Advance Auto Parts

Category:	Auto Parts Store
Address:	9813 Main St #104, Damascus, MD 20872, USA
Phone:	+1 301-414-0110
Site:	stores.advanceautoparts.com
Rating:	4.5
Working:	7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 9AM–8PM

Location

Photos 16

Reviews 14

Robyn Lazaro

WORST EXPERIANCE 9/28/17 in store 6:30pm Earlier today I called the AAP store near my office to check if they had the battery I needed. They checked my year, model (Volvo), engine size, ect... They had the it in and they said they could install it and it would take 30 min. I had to pick up my son from school so I decided to get it at the AAP in Damascus near my home. I went in the store, ask for the battery and to have it installed. He told me that they had it in stock but they didnt install batteries for Volvos. Funny, I purchased a battery for the same car 3 years ago. The guy previously in AAP in Damascus installed it. The AAP Silver spring could install it. Then he said he had the right not to install it. He said, he felt uncomfortable doing it. If that was the case, he could of asked to have another person to install it or said i could come back at another time but NOTHING! The battery was $181. If I was the owner I would firer him. In frustration, I asked for a card or phone number for the store. He said they didnt have any. This person with the piss poor attitude is AUSTIN. I called a half an hour later to speak with a manager (googled the #), Austin answered the phone, I asked to speak with a manager. He said he was the MANAGER. I hope he was NOT telling the truth for the sake of the business. i

Fiifi R

Normally I go into stores not expecting much in the way of customer service but this store is IT in terms of good customer service. The first time, this young guy with blondish hair, helped me with what I was looking for and offered to fix it in my car which he did. I met him again and he helped me again. The other time, it was this other tall young guy, who helped me to get the best wiper blades and installed it. I didnt even ask, he offered. Ive had the worst luck with getting a good set of wiper blades but what he recommended was great! Management should pay attention to this store and honor the employees there, theyre simply great!

Larry Bowers

I spent a half hour as the only customer in this store and not one employee approached me with an offer of help. Two female employees spent most of my time there trash talking another woman. I will not return to this location.

Holly Kendall

The guys working here were very good and extremely helpful. I will be returning and will refer people to come to this store.

Richard DeRiso

Outstanding service! They always have parts in stock and the kids who work there are cool guys and enjoy the job they do.

Christopher Shipe

Friendly and helpful staff. Mistakenly bought a product and they allowed me to return it without a hassle.

David Dibert

Great service and selection for a small store. Highly recommended for Damascus residents.

Levi Gammill

Incrediblely helpful and knowledgeable, I will always be stopping here first.

Jose Sevilla

Best Auto parts store I have ever been hands down.