Toys"R"Us

Category:	Toy Store
Address:	2906 Market Pl, Onalaska, WI 54650, USA
Phone:	+1 608-783-1851
Site:	stores.toysrus.com
Rating:	4.1
Working:	10AM–8PM 10AM–9:30PM 10AM–9:30PM 10AM–9PM 10AM–9PM 9AM–9PM 10AM–8PM

Location

Photos 35

Reviews 26

Jack Hoff

When you walk into this Toys R Us, it looks like it would be a cool place. Then you head to your desired area of the store and once you get there you realize that it really isnt a cool store and here is why. -Prices: The prices are outrageous, they want near twice the price that some retailers like say Walmart want. Their "Discounted" items are for the most part broken toys that they knock a dollar off because they dont want to throw it away. These discounted items sit on the shelf for more than 2 years at time too, so pass on it like the other 1,000 people that seen it before you. - Products are old: Any collector can walk by the action figure sections of this store and tell right away they dont update their stock at all. Theres items that have been on the shelf for more than 4+ years. Ever heard of the wrestler Shelton Benjamin? If you havent, this guy hasnt wrestled for the WWE in well over 3 years, but they have about 25 action figures of him, and thats usually what they have at all times because the new shipments of WWE products would sell out in a week and they wouldnt replace those until 2 months later. - Service: The employees are extremely rude here. Every time I have shopped here its the same few people walking around and they just could give a crap less about you. For instance, if you ask the "Store Manager" as she likes to call herself, about where you could find the newest action figures she is completely clueless about product lines that arent barbie. The people that are in their electronics department have really gone south as well. I used to go in and be able to socialize with a few of the employees that worked there about a year or so ago. They always took interest in my childs needs and my concern for them being gamers. They always had GREAT recommendations too. Now you go into R-zone and they just act like your a idiot and recommend bad OLD games to you because it seems like they are trying to clean their stock up. - Sales Pitches: Every damn time you go to check out they harass you with "Rewards Cards, Buyer Protection Plans, Babys R Us crap, Batteries and other add ons" Seriously I dont want those products, quit harassing people and let them inquire on their own. It shouldnt take 5 minutes to check out with 2 action figures. Over all this stores quality has gotten horrendous in the last year and I recommend shopping else where to save money, get the newest toys and get better service.

Trudy Koskinas

I am new to the area I have gone to the store twice and both times had to leave before buying anything because it is too hot in the store. If you want to make money maybe make it more comfortable to shop in. Very disappointing.

Joshua Harazin

Big toy store with a great selection, especially on name brands like Lego, Barbie, etc. Massive selection of board games. Not always the best prices, but they run a lot of sales and specials, especially on black Friday.

Diana Leitzen

This is the best toys r us that Ive ever been to. Employees were helpful and friendly, large selection of toys and necessities, and most impressively it was so clean and organized!

Alissa McCabe

Surprised to see quite a few things prided quite a bit lower then walmart, target etc.. I was Definitely pleased with my purchases and the help of the employees.

Talei Miller

Theyre awesome employees! Incredibly helpful and genuine. They really care for their customers!

Katlyn Becker

There are toys youd never even imagine here! The staff is always friendly and helpful

Sacre Kalume

You can find pretty much anything related to kids here but the price is a bit higher

Ariel Matrick

Great afternoon of found some really good deals and the staff were very happy

Noah Ray

Awesome stuff here, havent been in a while, forgot how cool it was here.

Christopher Reister

Great staff, very helpful, had the item that no one else had.