The UPS Store

Category:	Shipping and Mailing Service
Address:	6508 S 27th St #9, Oak Creek, WI 53154, USA
Phone:	+1 414-856-9175
Site:	theupsstorelocal.com
Rating:	1.8
Working:	8AM–6:30PM 8AM–6:30PM 8AM–6:30PM 8AM–6:30PM 8AM–6:30PM 10AM–3:30PM Closed

Location

Photos 11

Reviews 17

Lt Darkstar

Why are the people writing reviews here all reviewing UPS in general instead of this UPS store individually? UPS stores are independently owned and have little to do with UPS as a whole. You can ship your packages here and rent a "PMB" personal mailbox to receive packages. All of the reviews here have nothing to do with this store itself. Stupids. To review the STORE itself: I have had a PMB up in Germantown and knew the pricing structure well. I stopped in to this UPS store to inquire about opening a new PMB near our new place. The staff was rather rude and unfriendly (They really didnt seem interested in much of anything) and their PMB prices were MUCH higher than other UPS Store chains Ive been to, in fact they were the highest Ive seen. Its much cheaper to just get a PO Box and have your packages shipped to your job or somewhere else. Just not worth the huge cost. Im also very concerned about security here since the place was recently broken into (few months ago) according to the papers.

Katie Reinhardt

Worst shipping experience. Ever. I paid $42 to have something shipped Next Day AM. It was a very important, time sensitive package. Long story short, it was misplaced at this UPS Store and never got picked up. When I called to check up on it the next day (because it never arrived at its destination), the employees refused to admit they made a mistake and I was told I didnt know what I was talking about and that it had to be "lost or delayed in transit somewhere" (even though the tracking info told me that it hadnt left the store). The following day when I called to ask about my reimbursement, the "manager" Chris, was very rude about the whole thing and seemed to take personal offense to my questions. Now that I am writing this review, I see that this particular store only has 1.2 stars on Google. No surprise at all. DONT SHIP FROM HERE if you care about what you are sending and want it to get to its destination on time. End of story.

A Private User

Waiting on a package that has been stuck "In Transit" should have been a 1 day delivery. It is now day 4 with no update. Tracked package online and over the phone and found no way to talk to someone about the issue. I called this store as it is where the package has been stuck. I explained to the person who answered the phone that I was trying to figure out how to report the problem. The person was extremely rude and angry. He yelled at me to call the 800 number. When I explained that I had already done so and was not able to speak to anyone, He very angrily yelled at me to just dial 0. I saw this information nowhere online and didnt hear it on the 800 number. Overall they were very rude and our company will not do business with them again.

Caitlin Marie

I read the reviews before i came in. I saw nothing but negative. Decided to give them a chance seeing as they are right next to my house. I will never go back there. Very rude, no one smiled. The lady did greet me saying hello but in a monotoned voice and it sounded very painful for her to even say. Even though i just went to send a package out id expect them to be cheerful that a costumer came in. What i want to know is. Why are there so many negative reviews about the employees but yet UPS has not fired them. I will definetly tell people not to go to this location.

bob bobless

I had a large box weighing 95lbs to ship with "fragile" stickers posted all over it. This arrogant employee hauled it on to his shoulders(dont know who he was trying to impress, didnt work with me) to take it in the store. I yelled "This thing is fragile", to a reply he said " They all get throwed about in transit" If that is UPSs attitude from their employees, and i receive a complaint about my shipment, i hope he has a good lawyer.

A Private User

Well, Im still waiting on a package that is still lingering in Oak Creek according to the tracking information. It is very hard to understand how a package will be 3 miles from its destination but takes 5 days from that point (and counting)! And I know when the package finally arrives the deliverer will leave the package on my doorstep for the neighbors to admire. Not happy! UPS sucks!!!!

Staci Scheibel

i totally agree with everyone my package is going on 3 days late and counting. I have taken a full day off work (today) because thats when they rescheduled the delivery for. Im starting to think this is a joke or something as i have seen 3 ups trucks zoom by my house today. HORRIBLE.

A Private User

I was tacking a package from NY that arrived in the Oak Creek store and then sat there for 3 days, all of the other locations turned it around in a few hours. Why???

A Private User

The man I spoke to on the phone, I believe named Andrew, was so rude and abrasive. Will never be working with UPS ever again. I wouldnt even give them one star.

SAI KISHORE

Just in case store assumes no one cares these reviews... I DO. I am going elsewhere after reading reviews. I am giving 2 to not damage your 1.5 stars today.

Troy Parrish

A long time user of this location. People and shipping options are good. Dont blame the first step if your package is lost in a terminal somewhere.

Phoebe Gunderson

Automated system doesnt work, could not get ahold of anyone at this store....

Ryan Ross

No problem here. In and out. Nothing special. Just what I was looking for.

Christopher Sciarini

The staff was rude. The guys that helped me looked like he just woke up.

MrBardejovcan1

People that work here are very rude. I would never go there again

Donald Gerbing

Great prices on packing peanuts.