Category: | Hair Salon |
Address: | 2185 Zeier Rd, Madison, WI 53704, USA |
Phone: | +1 608-244-3983 |
Site: | ulta.com |
Rating: | 3.2 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM |
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briana jensen
I went their to get some IT cosmetics. They had a free mascara with purchase of $35. When I got back to the IT section there was a sign saying they did have the one type of mascara but they would substitute it for a full size of ITs other mascara. So I grabbed my $100+ of product and went up to check out. The consultant said they would not honor the sign bc "they ran" out of the GWP. She tried to give me a sample of BUXOM. I asked her why was their a sign back there.... she grabs it and asks her manager and they said no they would not honor it. Ill never step foot in there again. Not only were they rude they did not try and make it right. So Ill keep going to SEPHORA ON JC PENNEYS. Where I am greeted and given samples and told about promotions every time I am in there. They appreciate all the money I spend on make up. Never again ulta in Madison Ill make the drive to Milwaukee for an ulta.
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Roxanne Richman
Went in looking to find a new salon. I thought Id try a bang trim 1st just to get the feel of things. A stylist asked me what I wanted, turned to another stylist & asked if she had time. Immediately she said no as she stood talking with a client as her hair was processing. Knowing the quick time it takes just for bangs I thought as I was shopping Id check back just to see really how busy she was. 25 mins later she was still standing talking personal things. She could have had my bangs taken care of AND if a trim came in she could have done that also. Then as I was trying to find products within the store no one asked me if I needed help. I was disappointed with checkout when she asked me if I found everything ok. My response was "not really". She said nothing and continued to ring me out.
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Jelena Gagula
From their great selection of products (theres something for everyone!) to their Salon services, I have enjoyed every experience at Ulta! I highly recommend joining their Ultamate rewards program and earning points on all of your purchases, which can be redeemed for a certain dollar amount off of a future purchase that depends on the number of points youve accrued. They offer decent discounts for members and gifts with purchase for various product lines, and I have found great gifts for mom, dad, siblings and friends alike.
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Deb Ready
I had a wonderful experience with my recent appointment. The thing that struck me was that there was a wide variety of ages, ethnicities, and skin types. As someone who is not 25 anymore, this was most welcome. I felt immediately comfortable. The staff there were professional, thorough, and explained and answered all of my questions. I learned things that I had never known and now feel better equipped to manage my skin care and makeup. It is truly a wonderful store!
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Katrina Howard
I was not impressed by this Ulta at all. I spend quite a bit of monay at Ulta in Coon Rapids, MN. I was in Madison for work. When I walked in, 2 associates were too busy talking to greet me. After looking for the products I needed and was unable to find them, locating an associate that would even make eye contact was impossible. Not happy!
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Ashley Hilburn
I drive 35 minutes to come to this Ulta ONLY! The customer service here is AMAZING! From the time you walk in the door to the time you pay at the register its definitely worth the drive!!!
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Michelle LaMore
Very unfriendly staff!
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Arthur Kirk
Super friendly staff.
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Gtr R
Large selection.
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Michelyn R
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Nayith Pedroza