SEPHORA inside JCPenney

Category:	Cosmetics Store
Address:	10225 77th St, Pleasant Prairie, WI 53158, USA
Phone:	+1 262-237-6193
Rating:	3.4
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM

Location

Photos 6

Reviews 10

Sally Barnett

Thanks for the reviews. I will check out the Sephora in JC Penneys. I just called them and they do not carry the product I wish to purchase. Everytime I call them they do not have what I wish to purchase so they are much much smaller than a regular Sephora. I have shopped at this JC Penneys and it is nice but the staff at Sephora is very young. I have found the young staff in this Kenosha/Racine area is not very customer friendly in any store. I just got back from Australia and the people were so great there. I wish the people in this area were taught better customer service. They do not naturally have these skills.

McKenzie Moore

I went into Sephora looking for a new foundation and Melissa helped me out. My skin tone is very hard to find good foundation in and before this visit I ever found the perfect one. Melissa helped me find the perfect foundation, along with a primer to tone down my redness and the best smelling moisturizer ever. I love Sephora and I am so pleased with the purchases that I made and the customer service I received at this location. If I could rate more than 5 stars I would.

A Private User

Amazingly clean store, super friendly and knowledgeable consultant that are great to go in and see. Even though the store is smaller since its inside a JCPenney they have some of my favs and always offer to order me anything they dont carry so I dont have to drive all the way to the next closest store which is at least 20 miles away! Overall one of the BEST Sephora stores around!!!

tabbatha beth

Customer service was horrible, not friendly, almost made my sister cry as they were not helpful and we went in on her birthday. They should learn some pointers from Johnsburg,IL location yes there farther away but worth the drive for there friendly assistance I would NEVER recommend this location Kenosha,WI

Amanda Spersrud

Excellent customer service!!!! Super excellent!!! I went in and did a return, had used the product but they still gave me my money back. They even gave me a free sample of my favorite cologne! Made my entire weekend. Very polite and understanding, very cool, will always come back!

Deserae Ramirez

As much as I love Sephora, I hate the staff at this location. Ive been shopping here for almost 3 years & used to enjoy it until they hired their recent staff members. They give me complete attitude & talk to me like Im dumb when I ask a question.

Natalie Yarmit

Not sure why so many bad service reviews. I recieved excellent service: courteous, knowledgable and polite. I agree that products selection is smaller than in stand alone stores but nothing can beat 5.5% tax. I will definitely be back

N Mac

Does not have a complete selection of products and the worst service. The staff need a desperate make over with their attitudes.

Anthonio Vole

Staff is not attenitive. Unable to help you pick what works best for you!

Rachelle Straughn

I liked the staff although when I got home, Im missing an item. :/