Category: | Hair Salon |
Address: | 1615 E Empire St, Bloomington, IL 61701, USA |
Phone: | +1 309-664-5929 |
Site: | ulta.com |
Rating: | 3.9 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM |
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Ashley Vesper
I love makeup, and hair stuff so of course I love Ulta, but the staff is something else to be desired. I live not 2 mins from here, and when I need something beauty related this is where I go. However, my problem is that every single time I go, and buy something that has a "free item" is gone, or they cant find it, or they dont know what Im talking about. Saturday went for Hairspray (not knowing of the sale), and right when you walk in the door was a bunch a different ones on display with a big sign that said "free gift." Grabbed the one I wanted, waited in line, got up there, ringed me out, and I asked which free gift came with it, and the lady was super rude "what are you talking about." I explained, and her response was "I dont know." She looked at the other cashiers for help, and they just looked at me, and pointed to the shelf behind her. She had to ask what free gift it was (the sign said.) She couldnt find it, just grabbed something, and threw it in my bag. If you work here you should of seen the signs all over the store.... I wish this was the first time this happens, but nope. So Sunday when I needed shampoo, and conditioner I went to beauty brands which was a few dollars cheaper, and the safe was super nice.
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Liz
I agree that the store associates are hit and miss, the ones that are into beauty are the ones that should be working there. It seems like the upper management is always stressed. The benefit brow bar is consistently great, they listen to what you want and remember who you are!
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Sophia Carayannopoulos
The employees are great. But all the products seem a little bumped up and broken. Some of the stuff has the seals broken and were leaking. Everything kind of just seemed dirty and ruined.
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Kristen Ahlenius
I love this location. Really easy access in the mall. The employees have been so helpful each time Ive gone. I think this is like any beauty store, you have to not be afraid to ask!
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D Williams
Horrible ! Try other locations or order online
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Migeleonna Price
Hit and miss with store associates.