TC-TEKS Computers - Phone, Laptop, Tablet Repair & Sales
| Category: | Computer Support and Services |
| Address: | 224 N Bridge St, Chippewa Falls, WI 54729, USA |
| Phone: | +1 715-738-2223 |
| Site: | tcteks.com |
| Rating: | 4.3 |
| Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM Closed Closed |
Location
Photos 1
Reviews 22
TI
Tim Boe
Took my computer there because of a broken monitor and a power issue. We were clear we didnt want to fix one without a fix for the other. I also told them we replaced the power chord twice. They apprently determined that a thorough diagnostic was unnecessary and the power chord was the issue. After getting $250 for the "fix" the power still didnt work. "Upon further diagnostics" they discovered that I was right and it was the motherboard. Net result = Im out $250 to know exactly what I told them...what a waste. BTW, be careful - they pay their customers for positive reviews so be careful what you read in reviews on here.
GA
Garth Melville
I have been a customer of TC Teks since they opened, and have done business with them in several locations. They have always provided good service, ranging from "unscrewing" software conflicts to replacing the motherboard in an old laptop. Most recently, Carlos helped me out with an artwork composition that was beyond my skills. I had originally called to ask who they knew who could help me out; he took on the task himself. Its good to know people!
RE
Renee Thompson
TC-TEKS have been my go to guys, for computer problems since they opened in CF. I bought new & used from them & they are always more than willing to help. If I have had issues with a computer, they have always been very fast in fixing it so we are not without a computer for more than a day. They are very helpful and patient on the phone with issues too, as I am not very tech savvy. :)
DR
drwho135
FREE diagnosis is in fact a lie. It is ONLY free, IF you agree to have them repair the PC. If you decide NOT to fix it, suddenly it is NOT free any longer. False advertising in my opinion. A real business tells the truth up front, without playing with words to deceive you and get you in the door. Go elsewhere.
SE
Semone Thomas
Very good business, I am not very computer savvy and always feel I am getting ripped off. I went to TCTeks and to have my hp laptop fixed and am very happy with the results they took the time to explain what the problem was and allowed me the option to fix rather than purchase a new one. Thank you TCtecks.
DO
Doris Pfeiffer
Ive been with Todd and Carlos since the early days of their business. With the recent purchase of a desktop computer, Carlos went out of his way to get me up and running with the best possible customer service, never treating me like the computer dummy I am! I would highly recommend TC-Teks!
A
A Private User
Very pleased with the service and the price. I had Carlos working in my computer. I could not not ask for better help with my computer problems. Them memory in my computer failed and Carlos was able to recover all the information. Thank you TCTEKS!
A
A Private User
TC TEKS upfront, honest, fast service. Not pushy, very helpful with any all questions and concerns. They have always finished ahead of schedule. I love the FREE diagnostics and friendly service from all employees. definitely a 100% company.
BA
Barbara Hudson
They do NOT service the phones at the Chippewa Falls store. They send them to Eau Claire. They do not note that on the door that says they repair phones. Save the trip down town and just go to EC.
JA
James Mandelert
I have dealt with TC-TEKS for years. They provide great service and parts at a fair price. They have computer test equipment that has helped me help others with computer problems.
MA
Matt M
Went to have charging port replaced on iphone after trying to clean it myself multiple times with canned air. They had some special tool to clean it. Works like new. $0
JO
Johnny Hernandez
Yes i took my computer to get repaired at noon and by 3;00pm Carlos had results with an estimate and other options if i wasnt happy with the repair estimate great job.
GA
Gary R
I needed to have my pc workstation communicate via a driver, they succeeded where I hadnt been able . . . so I was pleased with their service. Thanks.
A
A Private User
TC teks was able to fix my pc in a reasonable time as well keep me posted on the status of how the process is going. Overall satisfaction 100%
A
A Private User
Needed help with tech support. These guys not only are fast and do a good job they are patient with all my questions. Thanks so much. LT
DE
Dennis Jensen
I am not very computer savvy. Carlos went out of the way to get me up to speed with my new Lenovo....I love it!
A
A Private User
Found that TC-TEKS are on top of their game. Courteous and efficient and with a polite customer focus.
RA
Randy Moore
Courteous service, fast estimate and fair cost. Repairs have worked fine for some time.
SA
Sahlee Santos
Very professional and nice people. Price varies but its worth it.
PA
patricia geissler
Great experience at the store. I had fast service.
TO
Todd Welch
The place to get your technology fixed
CH
Charles Reed
Did not complete repairs as promised.