Category: | Motorcycle Dealer |
Address: | 5322 Clairemont Dr, Appleton, WI 54913, USA |
Phone: | +1 920-757-1651 |
Site: | h-dappleton.com |
Rating: | 4.7 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–4PM 10AM–4PM |
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Chris Maves
Because of the very people-oriented individuals that are employed here, we were able to have the best weekend we have ever had in our many outings. They made it possible for us to have quality time and wonderful new memories, for our life. Speaking, in part, for myself, I got to fly...I got to look up and and see myself outrun the sky...I got to leave this side of the world, so to speak, and have one of the greatest times in my entire life...and with the man that I love. Amazing service to us and amazing people...they took care of us. I am hoping, when it can be possible to have things fall into place this way again, that we will be able to come back and do something like this in the future...they made something come true for me and bought greatness to the weekend that we had...I can see that they enjoy what they do and I can see how much pride they have in their line. Thanks to Terry, the owner, who is awesome and to Troy, our knowledgeable mechanic. I am a woman who expresses appreciation where it is most honestly deserved. This is real and honest...they helped furnish a creative dream....it is worth it....it is worth making it happen.....
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Michael Socha
Bought a 2016 street glide special. Bike was as I expected... AWESOME. with that being said, I noticed when I got home that there was a big chip in the paint on the top of the tank. I stopped back in the next day and was taken aback when the comment was made that "I cant imagine the detailer would miss this." I understand where they are coming from however when you buy a 25k bike, youd think they would be a bit more helpful. Didnt feel the need to argue it as its going to happen anyways. Settled for a paint pen that Im still waiting on two weeks later. The sales people were helpful, the finance guy Dan is a good guy. One thing I wasnt satisfied with, other than the insinuation that I put the chip in the tank was the way some of the staff look down at me. I felt as if I were being talked to like Im an idiot and a few individuals were somewhat rude. Service department was knowledgeable, parts was helpful.. all in all, ok experience. Great showroom, lots of merchandise. Still waiting on that touch up paint!
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Joe Blow
After dealing with Wausau HD recently, I had a bad taste in my mouth about HD dealers in general. Anyway, one day we stop in for a shirt and look around and we end up trading in a sporty and getting a street bob. The ENTIRE staff was amazing and friendly. They gave us an amazing price on the trade and negotiated with us on the new purchase as well. They have since gone above and beyond expectations on post-sale service. We get invited to events and have a blast and we do swing through to shoot the breeze and take a look around when we are in town. Terry & Josh really know what they are doing when it comes to customer service. You would have though we bought two Ultras with cash, not as street bob the way they treat us. I really do wish other dealers would take a page out of Appletons book. Since our purchase almost a year ago, every single chance I get online or in person I tell people how well we were treated and how great of a dealership this place is.
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SPIDER
I wouldnt go anywhere else. I own an off brand BIG DOG and even though I had never been a customer before this year and wasnt making any large purchases. Terry and the rest of the team has gone out of their way to make sure my bike stays on the road without breaking the bank. In fact my bike broke down yesterday (starter solenoid went out) on Fathers Day and although they were closed in service they came and got my bike so it wouldnt be left by the road. I cant say much more then that. These guys go out of their way for everyone even the average guy on budget. Now Thats Customer Service. Thanks Again Terry and everyone else at Appleton Harley Davidson.
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Marsi Ullman
Many months ago, I made a full price offer on a Deluxe that had nearly 60,000 miles- IF- you would throw in bags. You refused to work with me, and were rude and condescending- choosing to address my husband instead of me, even though I was the buyer. Well, two weeks after that, I purchased a newer Deluxe with with far less miles, more extras, and even the same color- FOR LESS from Rt 43... and they threw in bags. Ive had my knees in the breeze ever since, and your bike is still taking up real estate on your showroom floor, but I notice the price has been dropped almost $1500.00.... Well- enjoy your bike. Im surely enjoying mine!
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Michelle Mueller
I have been shopping at Appleton Harley Davidson for years, the staff is always very helpful, friendly, knowledgeable and honest. I say honest because they take the time to get to know their customers and they give honest opinions based on what they believe you will like and/or dislike. I have always walked away with a positive experience and a smile knowing I purchased merchandise that I know I will be happy with. I have shopped other Harley dealerships, I have never had the feeling of trust as I do with Appleton Harley Davidson. Keep up the great work ladies and gents.
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Jodene Wathke
My husband and I wouldnt go anywhere else. We always have great experiences at HD of Appleton whether were shopping for bikes, getting advice, or utilizing their service department. The sales staff and the owner are friendly and very knowledgeable. My husband and I bought both of our bikes at HD of Appleton (Road King, Screamin Eagle V-Rod). We will continue to shop there because of their expert knowledge and because they know their customers by name! And oh what a beautiful showroom.
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Kell Driftwood
I ordered a simple thottle cable on a Monday and was told it would be there on Thursday didnt show up. I call back today on Friday and nope still not here. Now they said Monday... MAYBE... What a joke. I could have spent $8 more and got it next day delivery from a online vendor. I will never make the mistake again dealing with this location. I recommend everyone go to Docs Harley Davidson instead. I will be from now on. Way to drop the ball Appleton Harley Davidson.
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Luke Curtis
Great store with excellent staff. I had the pleasure of working with an amazing young lady named Rachelle on the motorclothes floor and she was able to get me fitted for everything and was a great help. Jennie was my salesperson for my motorcycle and she made the whole process extremely easy and quick, while helping me find the right bike for me and getting an amazing price. Will be making plenty of purchases here in the future.
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Cindy D
Always greeted with a smile and a Hi Bubbles when I walk in; makes me feel welcome right off from the first step in the door. Everyone is anxious to help you with whatever you need and if they dont have it in the store they will look it up to see if they can get it for you. They will even help you when trying on new clothes letting you know if it looks good or not. If you want a good experience come check them out. :)