Michael Kors

Reviews 3

HA

Haleemah Ali

Worse experience I had ever. Rude salesperson and they dont care about the customer. The important thing is to sell you the stuff you wanna it. If you dont like it and want to return it back, they will not accept the return . They will tell you to go and read the policy. I am a Coach customer and I used to buy all I need from them. I had my plenty of bags and sunglasses and boots from Coach .I love them and like the quality, but rhis time I decided to try the Michael kors handbags. I was looking for a little black bag and I found one in the store but ,it wasnt the perfect one for me .I decided to try it and keep it . Then I saw on their website a different one and I went to exchange it ,I added more money to get the other one .Unfortunately the second bag wasnt made of good leather .I liked the style but I didnt like the leather . So I went back to the store to return it. They just refused and said it is the policy that no return on clearance. We read the whole page and we didnt find the policy return of sale item . One of the salesperson said it was on clearance and we dont return them . But the bag wasnt on final clearance. It was on sale .We spent half an hour talking with them ,she called the manager and the same thing . The manager told her the same thing . They refused to return the bag and I didnt like it. I wanted my money back to get a really good bag . This was the first time that I got something from Michael kors and it wasnt a good switch. I just kept the old bag because the leather was better than the saffiano one . I wasnt satisfied with it as with the whole experience. The girls arent nice they were so mean especially the manager. She acts like that she is the manager of a famous engineering company ,while she is just a salesperson.

KA

Kaleab Kassaye

Very rude and disrespectful salesperson. We spent half an hour choosing the right fit and when we were paying one of the saleswoman told us that theres another buyer for that same item (the item we had it for half an hour and with no sold sign). This is very offensive and rude and wont work in the competitive market.

TH

Thomas Rustandi

Be careful with this store. They will give a damaged/scratched handbag without letting you that the item is subpar.