Category: | Used Car Dealer |
Address: | 13711 WA-99, Lynnwood, WA 98087, USA |
Phone: | +1 425-745-8500 |
Site: | selectmotoras.com |
Rating: | 2.9 |
Working: | 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM Closed |
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Dean Forbes
I had a very good car buying experience from Tony and his son James at Select Motor sales. I understand different people will have various opinions about small car lots, but at Select I had a great experience. Now granted, I am a very informed buyer and knew exactly what I wanted. I found a Passat wagon on the internet, craigslist I think, and went to the lot to check it out. Fortunately, I was greeted when I arrived and James was very helpful in answering my questions (of course, only to the extent of what he knew). Actually he was more than helpful by showing me other cars I MIGHT be interested in.... I was not. I came for the TDI :-) I knew full-well what the car service records should be and what the common short-comings are on this car. They were not able to produce the records I required so I had to NEGOTIATE the price accordingly. Because I found the car on the internet, I lived a considerable distance away. I scheduled an appointment at the local VW dealer for a pre-buy inspection, and Tony was able to deliver and pick up the car for me. This is were I feel they went above and beyond, that was awesome!! Note, I did have to pay for the pre-buy inspection at the dealership ($100), but it is ALWAYS worth it even if you have to walk away. The dealership found the car DID need a few repairs and I had to push back on the price accordingly, which Select did, but I wouldnt say it was easy :-) In the end I knew what I was buying and knew what I was willing to pay. Tony was reasonable, and we were able to agree on what I thought was a fair price. Things to remember when buying a used car: 1.Know what you want! They WILL sell you anything! 2.Knowledge is power! research the vehicle, pay for an independent inspection!! It IS worth it! 3.Be willing to walk away! Its your money, dont whine about buying a broken car!! 4.Pay what the car is worth, e.g. KBB minus the cost of repairs! They paid wholesale (not a penny more!) for it. 60% of KBB retail. Try starting the negotiations there :-) you never know......
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A Private User
I would not recommend this dealer. I read the other reviews and reserved judgment. After visiting the lot myself, I agree with the other buyers. They are not friendly or inviting, and do not understand the concept of good customer service. No one greeted me when I arrived, nor did they ask if I needed any assistance even as I looked around at the vehicles. I went to the trailer to find someone to help and he handed me the key to the vehicle I wanted to see. I had to walk back and forth from each vehicle to the trailer to ask any questions that I had. I waited in the cold outside the trailer for someone to assist me because the trailer was full of cigarette smoke and it was difficult to breath in there. Furthermore, I am leery of any car dealer that does not have car maintenance or service operations on site. Who is servicing these vehicles? A couple of the vehicles that I got into and started up had low fluid levels, which tells me that no one is servicing these cars. They do however have a carport and a bucket of water that is used to detail the vehicles. Notice they have nice looking vehicles, however beware of what is actually going on with any of these cars. It seems to me that this place sells cars that upstanding, quality dealers wont. If you choose to do business with them, be sure to get your own carfax report and have your mechanic check the car out for you. I am not trying to bash this dealer, I am only sharing my experience. Dont take my word for it. Go see for yourself.
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Alicia Urbano
My Husband purchase a vehicle from here a year ago, we got it around this time and Carlos I believe was his name of the salesman he was very helpful and nice and answered all of my questions. We had an issue with the financed company because my husbands boss was paying him cash and check and there was a big misunderstanding long story short that got figured out and we were able to get the car. The whole summer the car was perfect until the bad weather hit in September 5 months after purchasing the car started to leak water from the roof window,( of curse theres no warranty ) We took it to get it fixed and it was not fixed apparently because in October my cars roof window open up on its own during the night the water got all over damaging my leather seats and the computer it was a mess. I took into the cash wash before and no water ever leaked until the rainy days started. I am hoping that they did not know this car had that before selling it to us but it was so frustrating such a bad experience we had :( We were thinking of going back to purchase another one but after that issue I doubt it. The 2 stars are for the salesman who was helpful and I hope he was not aware that the car had leaking issues :/
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A Private User
Read the below reviews, but saw a great car at a good price so I thought I would try them out. If these guys arent out to say hello right away its because they are busy selling cars! I spent half a day checking out a couple cars and there were a lot of people coming through (and buying too). If you want to pay for the overhead of a ton of people who are there to talk to you and pour you coffee, this is probably not the place for you. However, I arrived at a time with less people and was greeted when I got there, no pressure just talked about the car and took it for a ride. The car was in immaculate shape and when I took it for an independent inspection it came away with flying colors (all fluids full/clean, new brakes, excellent compression, etc). These guys take pride in the cars on their lot, are friendly and reasonable, and will work with you on the terms. You might have to wait if they are working with multiple people, but like I said if you want to pay to be waited on hand and foot there are plenty of places for that. I used to try and save a few bucks buying used cars private party, but with the selection, quality and price I will definitely go here to buy cars again.
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A Private User
My boyfriend and I are first time car buyers. When we pulled up on the lot, no one came out to greet us, so we went inside. After telling him which car we were interested in, he handed us the keys to go check it out. We looked at the car for a while, took it on a short test drive and brought it back. The tires were very bald, the body was nice, and as far as we knew the engine sounded good. We negotiated the price based on the fact that the tires needed replacing. We got a lemon from them. After purchasing the car, we had about an hour drive home. That was when we noticed the smell coming from the engine. After further investigation, we determined the car had been sold with a blown head gasket. Blah, blah, blah right? We will skip all that.... When we called them for advice, and possibly some help, he just kept repeating how we had gotten a "intensive vehicle inspection from a mechanic" before we purchased the car. Which was NOT true. We have gotten no help from the dealer, and I fully believe that they were aware of the blown head gasket and the fact we were first time car buyers.