New Balance Alderwood

Category:	Shoe Store
Address:	3000 184th St SW #200, Lynnwood, WA 98037, USA
Phone:	+1 425-774-1014
Site:	newbalanceseattle.com
Rating:	3.8
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–7PM

Location

Photos 58

Reviews 11

Arthur Liggett

Bought New Balance boots in 2010, and they worked very well for me. I wore them out, and then some, because I couldnt find replacements that fit both in the heel and the plantar areas. After trying to find a replacement pair at closer stores, both New Balance and other brands, I decided to try the Alderwood New Balance store, despite reading the previous highly negative reviews about the service. I called first, and talked to Joseph (Joe), who assured me that they had replacements that were in the size and extra-wide widths that I needed. When I got there, Joe was very helpful in finding the best boot model and size, and put a *lot* of effort into checking the fit, and looking for available sizes and colors at the manufacturer, and at other stores, for the model of boot I finally selected, which was a recently discontinued style (1069). He also took a lot of time sizing and finding a pair of sandals and for me. I wound up buying boots in stock at the store, and buying sandals that will be mailed in the next few days from a store in Oregon. The service by Joseph was absolutely excellent, and I would recommend the store to anyone.

Lori Davis-Sandoval

The worst shoe store I have ever been in - in any country. I own about 5 pair NB shoes. Love them. I went into this store, drove from Seattle, to get cross training and walking shoes. The 2 guys in there were totally non engaged. I was the only one in the store, and had asked a few questions and told them what I was looking for. One guy went to get some shoes for me, then someone walked in, and he started waiting on them, never got my shoes, or even acknowledged me. I waited for a few minutes, and then asked the other guy to get the shoes the first one was going to get for me, he looked at me and then went and waited on the next couple that came in. HOly cow- I went next door to Nordstrom, got waited on within a minute, and I spent several hundred on my shoes. Never had the weird and rude, and spaced out treatment as I did at the New balance Alderwood store. Never again. NO STARS and in Fact - Stars.

Anthony Williams

I went here yesterday to exchange and get properly fitted for my 928s for work. The service I received from the Assistant Manager at this location was SUPER AMAZING. He helped me tremendously as I hobbled in with hurting aching feet and he took the time to insure that I got into a shoe that was going to be comfortable on my feet . I left here feeling more than happy. I observed the entire staff providing superior customer service. I highly recommend this location. And thank you!

Andrew Haskin

Loved the shoes... Until the sides blew out 9 months later. When I asked them about it they said their shoes need to be replaced every 9-12 months. For $150 shoes I expect far better quality. It is pathetic that they are made to last no longer than cheap Sketchers! So not waste your money here.

Phillip Mitchell

Great shoes, been wearing them for years. Had to buy the last 3 pair online due to the sparse inventory here. Staff folks want to be helpful, but cant fit a person on site if the size isnt there. Finding that to be typical at other stores, too.

Scott Levine

Great experience, told guy what I needed and they had it in stock. Fast and friendly. Somewhat limited options since the store is small but they try to represent a good cross section of what NB has to offer in a retail setting.

Matt Dolge

The store is nice but the fact that they dont carry the new balance Skate shoes is really disappointing.

A Private User

I had the EXACT same problem there aas you ... Not going there again.

Jess Lyda

Good fitting shoes and insoles with great service.

Colin Sisco

Modern updated interior

HBL BARBERSHOP

Awsome for wide feet