Category: | Auto Parts Store |
Address: | 12660 Totem Lake Blvd, Kirkland, WA 98034, USA |
Phone: | +1 425-823-4447 |
Site: | autozone.com |
Rating: | 3.3 |
Working: | 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 8AM–8PM |
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Jamie Taylor
It really is a bad experience when you need a part at the last minute. All the other stores close at 9pm. But you look into the smart phone at the website for the Kirkland store. Hell you have no more problems because they close at 10pm. Than you arrive not worrying at all to find they are closed at 9pm. It would be nice if someone could update the information of the store so people like me dont waste an hour and a half of out time. So problem its 9pm. Im telling you because they wont. Other than than a great store. I can see all the stuff On the shelf through the glass door that is locked. Its awesome.
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Tatiana Lanford
We are very grateful to the store manager Mr. James, whos informal attitude helped us to solve an issue with a bad battery recently. It was an example of a real attention to a customer, sincere desire to understand his/her problems. We wish there could be more people in auto industry like Mr. James. Lanfords family
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Lord Kitsuna
Tried to call to ask about availability of a part. Was put on hold 10 minutes later still on hold tried to call back no answer. This was at 6 p.m. it is possible they were busy but I cant imagine that they were so busy that no one was able to get to the phone for over 10 minutes.
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Karlyn Fedosh
Good service without the BS I sometimes get at auto shops. Helped me find everything I needed and suggested places to order things that arent stock parts. Even helped me loosen the stubborn headlight bulb that necessitated me going to the store in the first place.
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Christina Willings
I stopped in to the Kirkland auto zone on February 3rd 2014 - and they were super helpful. Special shout out to Francisco C. who not only knew exactly what I needed - and showed me all my options - but installed my new headlight! Really great service. THANKS!
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Todd Leiser
The employee that assisted me seemed to have some issues using the computer and as I watched what was going on even though he had stated that the computer was going slow, he didnt seem to really know what he was doing.
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Josh Dietrich
Huge thanks to Michael for installing a battery in my GTI. He was kind and helpful in getting it done quick. It was a great conversation. Will definitely be back again when the time comes.
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young kim
Bought an adhesive for rear view mirror but fell off after 30 minutes even though I followed directions throughly and spent enough time to wait for adhesive to harden
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Jason Wulf
Came in for a headlight - delightfully was NOT upsold on bulb grease or anything else! The manager was working closing, he was extremely courteous and down to earth.
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Randall King
Been here a million times, always have what I need or can have it by the same or next day. In Kirkland this is the place go for automotive maintenance.
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Karen ePage
Tried to look for generic halogen light replacements - they only had one brand for 4xs the cost elsewhere. Need more brand selections.
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nick skinner
PayPal doesnt work... Or you dont know what youre doing. If the night manager is ever there again Ill just walk out. What a joke
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melissa Byk
Only 1 guy working, huge line up. I wait over hour to pick up my part. They should have backup person.
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Christina Forrester
There really good about warranties and helping you locate the parts you need.
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ReefCollege
Very unprofessional and unfriendly. Go to Oriley instead - 30 seconds away
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Ryan Challender
Good selection, but I ALWAYS have to wait in line for 5 or so minutes.
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Sven
Good and organized place, just need new employees who arent assholes.
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Jim Owen
Always anxious to help. Good place to go get the stuff you need.
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Carlos Avendaño
Buena atención
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Fernanda Pérez-Salinas Serna
Bad experience again.. I dont even know why I called them.
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Mackenzie Nesbit
Pretty good service with reasonable prices.
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Eivind Morris Bakke
Got what I needed from helpful staff
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Shiloh Meade
Apparently, Im just a dumb girl.
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Scott Wood
Good auto parts and supplies.
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Stan Ivanov
Didn`t helped me at all.
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Alexander Batishchev
Manager is fat moron.
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Stephen Gonzalez
Cool people there
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Ron Beal
Great staff