Carquest Auto Parts

Category:	Auto Parts Store
Address:	1407 132nd Ave NE, Bellevue, WA 98005, USA
Phone:	+1 425-454-7936
Site:	carquest.com
Rating:	2.9
Working:	7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–5PM 9AM–4PM

Location

Photos 5

Reviews 6

Kevin Fitzpatrick

I write maybe 1 or 2 reviews a year for exceptional service one way or another. This was by far the worst customer experience I have had in many years. I have a diesel pickup which requires two batteries. I purchased gold batteries which are replacement batteries first three years. A month after they were installed they tested defective by my mechanic -replaced. The other day my truck wouldnt start (2 years) so I went into the store and was promptly told they havent switched over to the same type of service as the store I bought it from and that they also didnt change batteries. I didnt have my receipt so I was lucky they would even talk to me about next steps...the store is a national store so its as easy as making a call or looking up the sale...the battery is stamped with 12/14. So I have to buy them and go change them and then bring it back. I do all this and return them only to have the manager tell me that she called the store and they remember the replacement and recommended I have my truck checked. My mechanic did the original replacement so it was an out and out lie that someone e spoke to me. To boot she said that they wouldnt warranty them again. Now I have a manager that lies and is setting warranty policy...

arsenio ovs

there is blond old female has been working there as she said more then 20 years, but Im wonder how she is still have job there because she is so rude with bad manners. She is always talking so rude to the customers and absolutely not helping when me and my friend try to go there at different times. Which is mean she is rude to most customers.

Jared Greenwood

I was disappointed with the service at car quest. The manager was not helpful and was very rude on a Sunday. Could not answer any questions about the part other than I shouldve done more research on a forum to trouble shoot the problem. Terrible customer service and just not very friendly. Take your business to bellevue napa if you can.

Robert Davis

Very friendly helpful staff willing to do what ever it takes to get you up and running back on the road again and the store manager is very helpful she tries her hardest to help you the best she can

Tuscany P

dont buy parts here. they sell used parts. finding anti seize and rust on spark plugs. . . and they dont even bother to help out. youd get better service at a wrecking yard.

Ali Reza Tahmooresi

Very good helping