Category: | Auto Parts Store |
Address: | 175 Rainier Ave S, Renton, WA 98057, USA |
Phone: | +1 425-203-1209 |
Site: | autozone.com |
Rating: | 4 |
Working: | 7:30AM–10PM 7:30AM–10PM 7:30AM–10PM 7:30AM–10PM 7:30AM–10PM 7:30AM–10PM 8AM–7PM |
TH
Thephaxay Panyanouvong
I shop at Auto Zone every week. I have a specific location I go to, because the customer service is great. To get to this store, I pass up two other locations. Today, I had to visit a certain store because they didnt have a specific oil I needed to buy as a Christmas gift. I went to location 175 Rainier Ave S, Renton, WA 98057 where I was disappointed by the customer service I received from the manager named Jodi and an employee who refused to give me their name and honestly, I shouldnt have to if name badges were worn. Im hurt by how someone can treat a loyal customer so bad. So disappointed that now I started to think of a different method or parts store.....maybe even dealership now. I plan on contacting manager Krista tomorrow and depending on how well she handles my situation,.....hopefully, I dont have to take it to corporate. But Im almost certain that I will have to contact corporate,.....and this is just not Auto Zone, but most companies dont train their managers in customer service correctly. We shall see.
DA
Dave Meister
Best customer service around! Donovan is our commercial sales rep and he always goes above and beyond to get use the parts and products I need for my business. Not only does he always have a positive attitude, but he friendly and actually cares about our success. Donovan is a true asset to this company and I hope his supervisors know this.
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Trinh Nguyen
As with any other Auto zone, it may not be crowded but the lines are always a long wait. Associates know what theyre doing though. Very informative. Store is clean and well stocked. Come here frequently for my parts.
TH
Thabata Regiani
They are always awesome, and so helpful! I came in to buy a new battery for my car, and the sales person helped me doing the carrying and testing. It is always my first choice for car needs!
M
M Cormanes
My trip to replace the old battery was so easy and no hassle. One of the best customer service ive experienced. Matt Corrmanes Feb 1, 2015
CO
Cory Bausman
Awesome staff, very helpful and understanding. I dont personally know much about cars, but there is always someone there to help.
RI
Richard Encinas
More than willing to help, and talk through the problems with my car. Definitely check this place out.
VU
Vu Luu
Got services by store manager, he mean. The way he talk like he yell at you or you bother him.
HE
Heidi Brazeel
Generally always have the parts you need where as other parts dealers in the area do not.
AA
Aaron Culver
They are so friendly plus their customer service is the best.
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Andrew Gerry Santillan
Really helpful staff who helped install my headlight bulb.
CO
corey pearl
Finally found the transmission fluid I was looking for!!
CA
Calvin Azzola
Staff was helpful and got me what I needed quickly
HE
Heidi Bujak
This place is aeesome service and help.
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Sheila H
Excellent commercial service!
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Burtton Guster
Your average auto parts store.
AU
Audi Serrano
Ok needs more inventory.
AN
Angie Luttery
Poor customer service
JE
Jeremy Juraszek
They are just Okay
JO
Joan Premel
Very helpful
JI
Jimmy Haitch
Good stuff.
AA
Aaron Lucas
Oh yeah
WA
Walter Areas
Good