The UPS Store

Category:	Shipping and Mailing Service
Address:	325 Washington Ave S, Kent, WA 98032, USA
Phone:	+1 253-854-7377
Site:	theupsstorelocal.com
Rating:	3.6
Working:	8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 9AM–5PM Closed

Location

Photos 8

Reviews 14

Tricia Ann

Not sure if the heavier set woman is racist or just plain rude. So disappointing after seeing so many good reviews. Went to print out a couple of documents via HP ePrint app which CELARLY shows their location is one that accepts ePrints. When my fiancé went in first she was rude and seemed unfamiliar with the option. I figured Id go in and explain and show her the app and confirmation. She looked annoyed and was plain rude without allowing me to finish. I was trying to show her how this store is listed and I hadnt had this problem with ANY OTHER UPS STORE but this one. Hopefully youll get lucky and treated with FAR better customer service than we got. This is for our trucking business too mind you so this is definitely one place well NEVER come to again for business. Save yourself a trip and go to FedEx at Kemt Station or another UPS store with staff that has respect and manners.

Jackie Snyders

I had a fantastic experience with this UPS store! I flew out to Seattle for a day to box up and ship everything that was in my storage unit, and I was running out of time. The owner, Perry, went above and beyond. He packaged up most of my things so that I could catch my flight home and even went so far as to attempt to get me a ride to the airport, instead of me taking a taxi. Within a week of returning home to Colorado, I received a total of 16 packages and all of them were delivered on time and in excellent condition. (Including a box full of fragile items and a full-size electric keyboard.) I highly, highly recommend this store. I dont know what I wouldve done without them.

A Private User

This particular UPS store is easy to miss and required a U-turn to get to. Its tucked away in the corner of a run-down shopping center. All of this is fine. However, I showed up at 6:40. The stores hours, per the web, last until 7 PM. However, apparently, theyd decided to do some renovating and close at 6 PM. My package was pre-paid, but they refused to accept it. In addition, they couldnt give me directions to any of the other Kent-area UPS stores, so I was unable to drop my package off. There are several UPS stores in the Kent area. In future, Ill visit the one at 12932 SE Kent-Kangley Rd, Kent, WA or 17701 108th Ave SE, Renton, WA.

Robert Aman

After reading negative reviews I was reluctant to use this store, but it was the most convenient location for me so I thought Id give it a try. I shipped two Amazon return packages yesterday with Tammys assistance and everything was fine. Her service was everything you could hope for . . . FIVE STARS! and Ill be using this store in the future.

Arrie Brown

Ive gone there twice and each time everyone there has had poor attitudes. They talk to each other rudely, they talk to their customers in a very rude manner, and dont know how to run their own programs.I refuse to step foot back into this UPS store.

A Private User

Thanks Cathy! Your business is very well run. Ive always had good service and you and your staff always go beyond the expected level of service! Its nice to still find businesses that care about their customers! Deanna

RJ Wizard

Its always a pleasure to do business with Perry Lim and his team. He and his team are always friendly, helpful, and quick.

Karen Minahan

I love all the people at this store, friendly, caring, helpful like a family atmosphere! Keep up the great work!!

Aaron E

Patti was very helpful and quickly retrieved my packages. Thanks Patti for your great service over the years.

WaltsDisneyDiva

Always friendly people and great customer service. I use this UPS Store for all our shipping needs.

razmehr fardad

Awful customer service! Big attitude and not helpful at all.

Anna Bolos

Nicest employees. Always helpful. Well run.