Bartell Drugs Gig Harbor

Reviews 7

LA

Laura K

Terrible experience! New to the area, was told I could find what I wanted at Bartell in Gig Harbor. Didnt know the layout of the store, so I went exploring, which they apparently dont like you to do! Had 5 people ask me at least once, some were twice, and 1 asked me 3 times, if I found what I was looking for. When I took out my phone to do some comparison shopping, I had an employee march up to me and ask (quite loudly), "Are you taking pictures in this store?!?!" Um, no, Im doing comparison shopping with the supermarket next door. After the employee walked away, she went up to the register, spoke with the cashier, and pointed at me. This encounter made me REALLY uncomfortable! I figured I should try to find what I wanted, and get out of there, apparently they dont like you to window shop or linger. Didnt find what I wanted, but I started to head toward the door, thought I would window shop with their ad in the privacy of my car. Thats when I had an employee follow me out to my car, and took down my license plate number! I got out of the car and asked her what she was doing? "We do this for all the people that shop lift in our store!" I am not a shop lifter, and I hate when people do! I offered to go back into the store, open my purse, empty my pockets, and do all I could to prove I wasnt a shop lifter. She simply said, "Ive already done it, dont come back!" As any sensible person would, I called the corporate office, and they responded with a standard, "well look into this matter, and Ill phone you back tomorrow." Im still waiting, its been a week. I did have a friend of mine go in for her prescription, and she took a picture of what she thought Id want, the store saw her do this, and demanded she delete the picture. After her name was called to get her prescription, they asked her to leave, and followed her out to her car to make sure she left! They also commented as they escorted my friend out, "Shes as bad as the other one, taking pictures, pretending shes not doing anything!" There is something SEVERELY WRONG with this location, they are so afraid of people using their smart phones to take pictures, and of people lingering in their store! Either shop lifting is an epidemic in that store, or they really hate having to provide customer service, so they are attempting to eliminate the customers from coming back! Either way, its working, my friend is changing her pharmacy to Safeway across the street, and Ill never go back into that store! Please make sure to alert your friends and family, if they want to be harassed, chased out of a store, or want poor customer service, just whip out your smart phone, and watch the fireworks for yourself!

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A

A Private User

Our family has shopped fpr odds and ends, used the digital photo lab, and had our prescriptions filled at the Gig Harbor Bartell for the past 15 years. While there are times when the store and pharmacy are quite busy and the employees are rushed, we have always received excellent service. The pharmacists and pharmacy techs willingly answer questions and patiently address any concerns we might have. We have tried other local pharmacies on occasion, but none compare to the service and care at Bartell.

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DA

Danielle Brown

Terrible Pharmacy!! If I could Leave 0 stars, I would! Picked up a siezure medication for my dog (first time), $47. Call Costless and am quoted $14. Great way to run a business!! Wont be back.

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A

A Private User

Mike the pharmacy manager at this store is absolutely the worse. He is rude and extremely self-centered. DO NOT FILL YOUR PRESCRIPTIONS HERE. CUSTOMER SERVICE DOESNT EXIST AT THIS STORE.

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J

j d

This is the place! If you need sun tan oil to ice cream. The crew here is the best. The ads on beer and wine are good. A must if you need something.

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KE

kelsi anderson

Great place to shop with am excellent staff and personable pharmacy crew

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MI

Michelle Zimnisky

Still a personable place with a quality pharmacy and great staff.

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