Sprint Store
| Category: | Cell Phone Store |
| Address: | 505 SE Everett Mall Way, Everett, WA 98208, USA |
| Phone: | +1 425-355-2164 |
| Site: | storelocator.sprint.com |
| Rating: | 2.5 |
| Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 11AM–6PM |
Location
Photos 1
Reviews 18
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Madeline McClure
I honestly have never had a good experience with any of the staff. I get that your job is to educated with your plans, promotions, and equipment, but expressing your exasperation with what you consider "stupid questions" is just plan rude. I have been to many sprint locations and have always felt welcome and appreciated for my buisness. Your location makes me feel dirty when I leave with your staffs lack of tact, work ethic, and EXTREME lack of passion for their job. Every time I had the misfortune of being there, at least one customer leaves shouting. I drive out of my way now to avoid this crew.
AN
Angela Maria Guerrero Weinmuller
Nightmare!!! In the process of purchasing a new phone, and being a sprint customer, they returned my cell phone number of 15 years to Verizon and could not get it back, Two managers would not do anything about it. I was not kept informed of the process and after several days had to take matters into my own hands. They never solved the problem for me, the call center handled it. If youre going in with a problem, they have no experience and no capability of handling it!! For purchases and simple things, fine, but I wouldnt take a chance for anything beyond that!!
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Katie Graham
Switched from verizon to sprint and completely regret it due to the inconsistency in customer service. Not only were we put on the wrong plan by blake but he wouldnt admit to his own mistake so now we pay more for less Gb. On the other hand Carl is a great employee.
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Martin Aguirre
HORRIBLE CUSTOMER SERVICE!!!!! I have been trying to get this company off my back for over a year after i cut services with them. The service was always terrible, rude and just plain unprofessional!
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Kylee Kim
I want to give zero star. They are the worst. The employees lies and cheat on people who are non english speakers They never try to understand and they treat people poorly. Attitudes are terrible.
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Skylar Stormo
This store off evergreen way in Everett is HORRIBLE. the customer service was disgusting and the clerks were rude. I want to switch from having this experience. Do not go here!!!!
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Juan Quemada
The staff is poorly trained and they dont care to help keep customers or try to fix issues. Make the trip to Lynnwood if you want to be treated right.
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Daniel Gile
No a great store every time i go in the customer service is not great and they all ways add extra things on the bill if you dont look at it
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M DiAngelo
You need more staff working... i waited for almost 3 hours to be seen while the one guy (off shift) was checking his email....wtf
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A Private User
Sean was amazing. Got me an amazing phone and made my bill easy to understand!
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A Private User
Great service! Lots of new staff, but they are way better then before.
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nyk zil
TAKE YOUR MONEY ELSEWHERE!! worst customer service of my life!!
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Will Somsak
90 min to do ports that didnt work and 2 failed trade ins :/
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jacob brager
Great store always take care 0f me and fix my phone
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A Private User
Ask for Molly and get the best service ever!
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casey hogue
Just useless sprint is terrible
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Emmanuel pérez
They never cant do anything
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A Private User
Me being a customer