Verizon Wireless - Cellular Plus

Category:	Cell Phone Store
Address:	1605 NW 6th Ave, Camas, WA 98607, USA
Phone:	+1 360-954-5366
Site:	cellularplus.com
Rating:	4.7
Working:	Closed 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–5PM 11AM–4PM

Location

Photos 10

Reviews 24

alaina hall

Went into Verizon this morning after losing my phone yesterday and the manager Traci did an excellent job informing me and helping me upgrade to an iPhone 7. I was extremely impressed with the customer service she gave me. Friendly, kind, thoughtful, sympathetic and understanding of my situation she helped me get exactly what I needed. Just as I hope Id be treated. She was working alone because her coworkers had called in sick but nevertheless efficiently helped other customers and myself in a timely, professional, friendly fashion. I could tell that the other customers appreciated her service as well and they didnt mind waiting a little longer. She was honest, genuine, fast and took the time to do an above average job through the whole process. Very impressed overall and glad I got her to help me out! Thanks again Traci!

Nancy Bradford

The customer service ladies were very nice. No complaint there. I was there 3 days. Twice it was an hour plus. It seems to be a real effort for them to contact their managers for Assistance. My new phone was not getting incoming calls. Tracy spent 20 minutes trying to contact someone to find out why. She could not get any help. I did it myself in 10 minutes. They needed my account number from AT&T to port my phone number. They dont seem to have enough equipment to wait on more than one customer at a time. Sorry but not a good experience.

Jane Anderson

I read reviews of the Camas Verizon store and they were good . I also looked on line and saw they had some cheaper phones that were more in my price range. I took my son who knows much more about phones than I do. The young lady who helped us was very knowledgeable and thought a phone that was $10.00 a month . She also got us on a new plan that will be less money a month. We are paying about the same a month and I have a new phone that works. Life is good, thanks Traci.

P Armstrong

I took my new Verizon Phone to this store to get some help activating it. After listening to the sales rep try to upsell me a new phone and plan, I asked him if he could help me. He fake-fumbled through some web pages, then passed me to his "supervisor" who magically could not help me, even though I was the only person in the store.I went home and activated the phone via the internet and one call to Verizon customer service. Thanks for wasting my time.

Debra Heidmiller

Traci and her staff helped us find the perfect phone for our needs. They made sure that we got the best deal and even helped us get a military discount! We will definitely return for any cell phone needs that we may have. We highly recommend this Verizon store!!! They are great!!

brwndon williams

I came into this store the other day looking to buy a tablet. Traci was very helpful and informational about the different products. It was nice to come to a store where the customer service was so helpfull. I am very pleased. I would recomend the camas store to anyone.

Justin Brown

Out of visiting about 4 Verizon stores and buying my phone at a company Verizon store I sure wish I went here in the first place Bailey Thomason, Wyatt and Traci really helped me with getting my bill to what it was suppose to be Thanks!!!!

Dana Bergdahl

Employees were friendly, knowledgeable and helped me save on services I dont need or use. Shannon was helpful in understanding my new phone and tablet as well as the billing. Highly recommend this store.

Catherine Alvey

I know nothing, but these people made me feel brilliant. I have a new phone and am confident in using it. Thank you to Wyatt, Travis, Sade, and Traci. I greatly appreciate their time and expertise.

James Bayless

Came in yesterday and even though I only had a billing issue, I will absolutely drive out of my way to come to this store just to receive that quality of customer service again. A+!

Brian Rohan

Very knowledgeable staff with a heart to help the customers with their wants and needs. Felt like they actually cared about me, and dint view me as just a sale.

Teresa McLaughlin

Bailey at Vancouver was totally amazing! Very knowledgeable and patient!! We could not have had a better experience!! Thank you Verizon!! Youre the best!

robin witbeck

Wyatt Luedecker was so helpful..... superior service! I will definitely recommend him to my friends and family.

Sherry Spiekerman

Bailey Thomason was extremely helpful and courteous. Explain ed everything. He was great to this old lady.

Janie Hansen

Best experience in buying phones. Helpful, informational and a lot of fun. Great service!!!

Shantel Holst

Bailey and Traci were so helpful with getting my mom a new phone today! I love this story

Allie DuBose

Bailey did great, he walked us through all the options and helped with the decisions.

Coty Brunelle

Bailed my rep. Was awesome and helped me out the door with a new iPhone 7!whoo hoo