GoWireless Verizon Authorized Retailer

Category:	Cell Phone Store
Address:	11 NW 12th Ave #115, Battle Ground, WA 98604, USA
Phone:	+1 360-687-2860
Site:	gowireless.com
Rating:	4.5
Working:	9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 11AM–6PM

Location

Photos 16

Reviews 23

Holly C

A little upset that its displayed opening time is at 10am except on Sunday when we sat outside until 10:40 waiting for them to open today (Thursday). No sign on the door indicating they would be open later in the day or just closed for today. 4 other customers waited as well until we all finally decided to forget it and leave. Hopefully everything is ok and no one was having an emergency keeping them from being at work on time...otherwise very unprofessional and disappointing considering Ryan always provides excellent customer service and is great at multitasking and being proficient when we work with him.

Patricia Weihl

Maddie has over the top customer service skills! when my husband went to a Verizon affiliated store in Salmon Creek to buy a simple phone he was charged for fees that he should not have been charged for so we called Maddie on the phone, she called the store herself and her branch manager and helped us get this situation straightened out. She went out of her way with time and effort and we really wanted to recognize her for that, we will recommend her and the Battle Ground Verizon store andif you have an employee of the month award she should win it! Thank you, Patricia and Steve Weihl

Brad Thompson

Complete and utter disrespect towards waiting customers. I personally sat there for 30 minutes while a "backup" was performed on another gentlemans phone. During that down time the employee couldnt change registers to help one of the other five customers who were waiting. Instead, they were speaking about the upcoming election and discussing each others opinions? Is that ok at work now? Seems that some differing of opinions could turn things sour; quickly. I wonder where multitasking went? Maybe its in the cloud? Anyway, extremely frustrated.

Tyler Murphy

Went to this store the other day, looking to switch carriers. I wasnt anticipating switching that day however, the sells employee Elijah Ennis was able to get me to change! He provided excellent customer service, and explained the many deals their store was advertising with ease. Also, he was able to recommend me a phone that I absolutely love now. If your planning on going to Verizon goto this store and ask for Elijah!

Jeremiah Doty

The girls working in the morning have no clue about anything remotely technical, nor do they have basic customer service. I politely asked if a manager or anyone w more knowledge would be available, she answered "No". She didnt even try to call technical support or make any effort whatsoever to help me. Completely worthless and a waste of time unless youre just buying a new phone and know what you want

Funny Farm

just bad. new phone will not work. i just got a new samsung phone. a galay j3 v . had it a week and it stopped working. i brought it in and found a crack in the top of the phone. I did not drop the phone, but even if i did, there was no help from this store.! its a new phone with a big price tag. if you want to have good reviews, be helpfull. THIS PHONE SHOULD BE RETURNABLE! but not at this store.

Margaret Zegar

Matthew was incredibly helpful, not only with the problem I came in with but he also suggested other updates that made a huge difference in how I able to use my phone. This was a stop that was definitely worth my time. And as always with the Verizon reps, he was friendly, didnt rush me, answered all my questions and made me happy Im with Verizon.

Carole Atchley

Meghan was GREAT! I came in with a new phone and although she was scheduled to get off work, she stayed and got my phone working! She spent so much time on the phone with customer service to find out why we couldnt activate my phone. She was so patient. I would have given up. THANK YOU SOOOOO MUCH MEGHAN!! Verizon - shes a keeper :)

Jodi Johnson

Great service! We stopped in to get information on and iPhone . Not only did we get great information about the iPhone we were given help on our LG phone as well. We dont live close to this Verizon but I think I will drive out of my way to get good advice from Matthew and Alexis. Thank you both

Tiffany Wolfe

Everyone at the Battle Ground store was so Friendly, fast and Knowledgeable. I will never go to another Verizon store. The staff member that assisted me was Lexi she deserves a raise for the outstanding customer service she provided. Well done Battle Ground store.

Megan Olson

Just had a great experience getting 2 new phones and a bunch of other goodies from Alyssa yesterday! All of the staff were nice, friendly, and helpful, the store was clean and bright, and everything went smoothly. I will be going back for all my Verizon needs!

Gail Krueger

A good experience at the Verizion store because of Matthew "Matts" help! I came in hoping that I could move my number from TMOBILE to Verizon. I got that accomplished... but I was also able to upgrade my old IPHONE with his help! Thanks Matt and Verizon

Kerry Tabor

In the past week I have had many issues and they all just step up with a smile and help me. Everyone that walked into the store they acknowledge with a smile and a "hello, I will be right with you" you have a great team here in Battle Ground, wa

Daniel Monroe Psychic Medium

Mathew here at the Verizon Go wireless has always been super helpful with any issue I have had with my device and car device. He has helped every step of the way and is very knowledgeable and kind! I recommend him and the entire store!

Eftishia Gottwald

Gage was very helpful setting us up with new phones. He was even training a new member of his team and still was very efficient at doing both jobs. The usual long ordeal of transferring phones went very quickly and painlessly.

Loris Amondson LeJoie

Gage and his staff at BG offer wonderful customer service and support. I am very impressed with their go to helpful attitude. This is the best Verizon store for both the tech savvy and the tech challenged! Thanks, guys!

Brandon Muonio

They used to be much better. One of there staff members (a guy) is the worst Verizon employee Ive ever met. They would be 5 stars if he wasnt there but hes there almost everyday so until then 2-3 stars.

Leisa Armstrong

I was a difficult customer, hard to please, but Elijah was patient and informative. I was very pleased with my purchase and all the extras I received with my phone for little cost. Thank you!

A Private User

Went to get a new phone with my family. It took the guy 1.5 hours to get the four of us all our phones, and I still couldnt get mine for another week! The guy was nice but very, very slow

Michelle Rowen

Verizon NO SERVICE. Im on hold for over 30 minutes and no customer service. I tried to use the email to customer service and no reply to my email. This is nuts!! REALLY Verizon!!!!

Wesley Armstrong

I am not very tech savvy and had some questions about my upgrade. Elijah Ennis was very helpful and courteous. I highly recommend this location to help you with your cell phone needs.

Kathy Landon

Excellent, patient and a pleasure to work with. Mathew was very informative. And Megan helped us also with transfer. My husband and I had an awesome experience with these two reps.

Krista Grier

Mathew was very knowledgeable & helpful! I really appreciate that he provided me with all options but didnt try to sell me something I didnt need. Thanks Mathew!