Kosnoski Eye Care Auburn Vision Clinic

Reviews 5

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Rina J

Shoppers beware, HONTZ, JESSICA E is NOT worth your time, she is only interested in your money. As a doctor, she does not explain anything, she is a poor listener; she spends as minimum time with a patient as possible. After she got what she wants (a reason to bill you for more money), she will avoid seeing you. I will tell everyone I know and every neighbor in my area not to see her. Go visit them on the Better Business bureaus website, there are similar complaints that have already been filed. As of today (3/30/2016) 45 days after my eye exam; I still have NOT receive a new glasses prescription; the things I got from her are frustrations and the unexpected medical bill. I was in for a routine eye exam but was billed for a lot more….. One of the items is the "Fundus Photos", if it was not part of the routine eye exam. Why did not HONTZ, JESSICA E advice the patient and ask for permission before she takes the photo? I did not request it nor have the budget for it, and obviously I did not benefit from this service. Its a given that when human age, sooner or later we all will develop cataracts, I dont need to pay $120 to discover it, if she had tell me she was performing something that was not a part of the routine exam, I definitely will say no. But she never asked me, or getting my permission. I totally understand that she was determined to find a “medically condition” on me so she can get more money, but if the routine eye exam cant find a medical condition, any further service she does she should get my permission first. I am requesting that the error be corrected, that any finance and other charges related to the disputed amount be credited as well, and that I receive an accurate statement.

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Andy Sokolov

Whenever youll be considering to get a new pair of glasses from Kosnoski Eye Care beware, on top of the regular optometric services (which is usually covered by your vision insurance) they may consider charging you for the "Comprehensive Exam, Medical", which will be coordinated to your primary medical insurance and likely cost you some extra money. Remember, you have already gave your consent for that (and who knows which else) extra service when you signed their service agreement. Bad practice by Kosnoski Eye Care!

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Jeff Grant

Purchased glasses for my routine last year, and broke them accidently, so i called and when i showed up later that day, they had a new pair and quickly swapped out the lens and i was on my way in less than 7 minutes. OI call that great customer service.

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GeoMag 36

My Dr refered me to this place....after reading the reviews on all the KOSNOSKI places....I AM AFRAID TO GO THERE!!!!!!!!! I just made an appointment....lets see what happens.....will let you know.

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Brenda McDonald

Absolutely the best place around. The staff is great, very kind and helpful.

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