Drs. Hall & Szeto Optometry

Category:	Optometrist
Address:	383 Sacramento St, San Francisco, CA 94111, USA
Phone:	+1 415-781-2020
Site:	hallszeto.com
Rating:	4.9
Working:	9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 10AM–5PM Closed

Location

Photos 17

Reviews 11

Nancy Lane

Wow, Ive just realized that Ive been going to Dr. Hall for over 30 years... several locations, different generations of soft contacts & backup glasses. Ive also seen Dr. Szeto, Dr Ha and Dr Vu, and all of them have done a great job dealing with my specific vision requirements and performing a fairly long exam each year. Im blind as a stump (blinder than a bat, in other words) so they have to hunt around for contacts that work for me - but they have always found them, and Ill always go back. Any time a new contact didnt feel right or sit right, they always kept going back to the manufacturer until they got it right. I used to need specialized prescription that was not available "off the shelf", so if there were a manufacturing defect, they had to get a new one made. Never any extra cost to me. They are thorough, patient and never rushed. My glasses have all possible treatments applied, from anti-glare to the thing that makes them less than an inch thick on the sides. Recently they agreed to do bifocals for me in relatively small frames, though they were unsure I would like the result - and they came out great. I like their selection of frames, though I find it breathtaking what frame manufacturers think they should charge. They process VSP, which is nice, so its not as pricey as in the olden days before I was insured for vision. Great service, great location. Worth traveling across the bay for me.

Caitlin Middleman

I am normally a fan of Drs. Hall & Szeto Optometry so this is an isolated experience but it was enough of a mix-up that it needed to be shared. I had an appointment on April 1. At that time, I went to order contacts and was told that my insurance covered it all. Hall & Szeto left me a voicemail the next day (April 2) and told me that there was a mix-up and my contacts were not in fact covered in full. That in itself was expected - I had actually been a bit surprised that they had told me it was fully covered. I called back the same day to approve going forward with the contact order and asked if I should pay now or when I picked up the contacts. The receptionist told me I could pay when I picked them up. It is now April 15 and I called Hall & Szeto asking about my contact order. This time the receptionist told me they still had in their computer that they were waiting for my confirmation to order the contacts following the April 2 voicemail. She also told me that Hall & Szeto wouldnt order without pre-payment. In short, whomever I talked to the first time 1) Gave me wrong information, 2) Failed to update the electronic records and 3) Failed to order my contacts as requested. Im really disappointed in their service this time around. Next time, I will remember to confirm all the information I am given by their staff.

Brett Horton

I have been going to Hall & Szeto Optometry for many years, dating back to when it was Hall & Chu. I have always found the staff to be very professional, friendly, and helpful. I have never been pressured to buy anything and the staff has always taken whatever time necessary to help me select the perfect glasses. Dr. Hall is awesome. He patiently answers my endless questions each year when I have my eye exams and always indulges my request to email me the photos he takes of the inside of my eyeballs. I cant think of anywhere else I would ever go for eye exams or glasses.

Lauren Denault

I absolutely LOVE Hall & Szeto. When I moved to SF I found an optometrist in the city, and was constantly coming back to try and find the right prescription. I decided to branch out and try Hall & Szeto, and in one visit they were able to find the exact right prescription for me, and help me out with all of my eye related questions. They are extremely friendly and professional, and helped me pick out the BEST glasses Ive ever purchased. I will never go anywhere else, and recommend Hall & Szeto to anyone looking for a new optometrist.

Christopher Wihlidal

I saw Dr. Malik for my first eye exam in a few years. She was thorough and efficient and Ill definitely return. I think some might find her style too direct and to-the-point; I personally appreciate this, but those who need coddling might look elsewhere. When Dr. Malik wasnt herself sure of something she spotted in my dilated eye, she asked Dr. Vu to come and consult; this speaks to their patient-first attitude. Kathryn, the lovely French eyeglass assistant, has great style and was quite helpful. I have VSP so paid for very little.

Theodore Sakai

Superb service. I was greeted immediately. Minimal wait time for my tests. Each test was explained clearly. Dr. Szeto is very professional. Guided me through the entire exam, explaining each step as we went along. Also discussed her findings in terms I could understand. The staff made sure I found frames that met my needs. They helped me get a good fit, and even cleaned all of my old eyeglasses. Great selection of frames, in a very inviting setting. It just looks and feels like a professional shop.

Dallas Bradley

Easy to make an appointment. Great service and a beautiful selection of glasses. After my visit with the Dr the staff were very helpful in helping me select a pair of glasses. I picked them up this week, and I have never received so many compliments about a new pair of glasses. They really helped me make a great decision. My appointment was on time and my Dr discussed my options, all in a very nice setting and so close to work. I have been coming here for years and highly recommend Hall & Szeto.

David Owen

Another optician referred us here to get my wifes glasses fixed while we were on vacation. They said "Mike" is the McGyver of glasses repair. Sure enough he fixed them. No charge. And the French woman graciously entertained us with conversation about different cities in the US we both had experience with. Oh, and they have a great selection and wise range of prices. My favorite are Lindberg.

Ayele Ajavon

Had such a good experience during my annual visit. I was a bit skeptical just because mist of my medical experiences in the bay have been less than desirable. This place was clean and the staff extremely friendly and helpful. My prescription didnt change but I felt at ease and didnt feel like I needed to buy a bunch of stuff or mortgage my life for new glasses which is always a plus!

Mitzi Tanaka

My son and I have been happy loyal clients for over 15 years. I am a very demanding customer and have particular vision needs for each of my activities. I can not express how much I appreciate the care and expertise of the staff here. Everyday I am grateful that all I accomplish in a day, what I am able to enjoy, is possible because my sight is the best that it can be. Thank you.

A Private User

I have been going to Dr. Szeto for years. She is a top eye doctor, explains everything well, and really takes the time to get things right. I now live in Redwood City but continue to make the trip to the city to see her. Another good thing is that they have top of the line equipment. Finally, I bought my newest glasses there; the french woman who helped me really knows style.