Category: | Eye Care Center |
Address: | 525 First Colonial Road, Virginia Beach, VA 23451, USA |
Phone: | +1 757-422-6053 |
Site: | local.targetoptical.com |
Rating: | 3.7 |
Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 9AM–6PM 12–5PM |
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C C
Oh man, where to start? Ill give the bare bones. Otherwise this will become a novel. Basically when the never working salesman, excuse me, "Doctor" Thompson takes four months to get your prescription to you, and get things finally resolved, thats not really ideal to say the least. This was finally accomplished only by force by the regional manager Sheila (thank you!). Do they have cute frames? Yes. But this was all negated by all the rest of the bull#"$& I endured for FOUR MONTHS. So, after the months of lies and excuses, I soured completely to this entire optical store. I dont even like shopping at that Target anymore to be honest, and I used to shop there almost daily before this whole thing went beyond insane and absolutely ridiculous. None of this was acceptable in any way. Just gross. The level of disrespect and hostility was palpable. So completely dysfunctional and unprofessional. I still am having trouble processing all of the things that went down here, but especially WHY THEY HAPPENED. Looking back, I really dont even understand what I did to bring all of this down on myself. Why I was completely ganged up on by all of the staff involved and the alleged doc had everyone else doing her dirty work the entire time. It was so bizarre and frustrating at best. Just weird and so completely ugly. Pure unadulterated dysfunction. Pass.
BE
Benjamin Thomas
I had an overall amazing experience at the Target optical on First colonial. The manager, Kristie, was very helpful and kind, helping me pick a pair of glasses that matched my eyes and face well. Dr. Thompson was very professional and kind and was very knowledgeable. I was in and out of my eye appointment within 15-20 minutes and my new prescription fits my eyes perfectly. My glasses arrived way ahead of schedule, I waited 3 days instead of 10 days. I will always come back to this location for eye exams and glasses.
CA
Caroline Thomas
The manager, Kristie, was super nice and helpful! She answered all my questions thoroughly and helped me pick a pair of glasses that complimented my face. My husband and I had a pleasant experience and would recommend this optical to anyone!
CB
CB Bo
Never again!