Category: | Used Motorcycle Dealer |
Address: | 129 Southgate Ave, Virginia Beach, VA 23462, USA |
Phone: | +1 757-248-8004 |
Site: | precisionmotorcycle.com |
Rating: | 4.7 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–2PM Closed |
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Muhammad Davis
They are the worst of the very few bike shops in town! Alfred Thomas jr put a post on here that says it all...They are very tricky at the way they do things. Very nice and professional upfront and then once they have your bike they lie and BS telling you that you are lucky if you even get your bike looked at before 14 days of them having it. Base your thoughts on my approximately 23 day experience of them having my Hayabusa for an HID replacement...yes a HID replacement which by the way they did originally about 2 years ago. The reason it went back is because it fell out and no the bike is not ridden hard raced or anything like that hardly ridden if anything. I kept getting if it happened in 90 days no problem. Understood been sometime however if they had done it right in the first place it wouldnt have just fell out like garbage. I was also told he had to make a ton of custom parts to hold the headlight in (This time) cmon man if that was the case why wasnt it done the first time same shop same folks....They suck period and have VERY POOR customer service. Especially Cailin the secretary. DONT WASTE YOUR TIME MONEY OR EFFORTS WITH THIS PLACE!! Go there if you are a nonbeliever...!!!
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Tara Brown
WOW!!! OUTSTANDING customer service!! After getting the run around from my insurance company after my accident that happened last September, it was so refreshing to deal with individuals at a motorcycle shop who were patient and understanding during the claim process. Kate was very pleasant and stayed in contact with me the whole time. Steve and Lee were also very helpful whenever I called to check on the status of things.Thanks SO very much to the Precision team. I dont have one negative thing to say about the process of dropping my bike off for an estimate to the end with me picking it up. Bike was clean and they walked me thru every line on the estimate before I rode off. Dealing with my insurance company was the worse than getting robbed at gunpoint. (Riders Insurance... dont use them if you are shopping around.) So again, THANK YOU guys for your patience with dealing with my insurance company too and for making this process after the accident go smoothly for me in the end. Now i can FINALLY put this accident from ALMOST 6 MONTHS ago behind me. Im still smiling!!! Thanks you guys!!
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Cuneyt Terzi
when i had a flat on my rear tire about 2 weeks ago, my first reaction was to call the Adventure BMW dealership in chesapeake. the nail was in the middle of the tire inside the groove, so i could not plug it myself. the dealerships response was to replace the rear tire for $350 in total. they said they did not repair tires. so i ended up finding Precision as they had near perfect reviews. i talked to two different people on the phone, both very polite and understanding despite my accent :) the same kind and helpful attitude carried on when i got the bike towed to them, checkin process was very smooth by Steve. since the repair, i have had about 300 miles on the tire and it has not lost any air. i am certain the patch they did from the inside will outlast the tire. i advise anyone to go before you have any trouble just to chat and meet the team. their service was really great, tire prices i saw over there were almost half of what the dealership quoted me. they are my current first choice for anything related to my 2014 GS.
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Dave H
The mechanics are still top notch, Cant beat the prices. My frustration is with the girl who checks your bike in. To fix this problem Ask for Chaz. Recent problem, I brought my bike in to get inspected and have a stereo installed. Was told the inspector would be at work in 30 minutes. IF you heard that, one would expect the bike to be inspected soon. Three days later I called and it still wasnt touched. She put my bike in the 10 day rotation to get the stereo installed. Would of been nice to know ahead of time. Then I call and complain, they inspect my bike and low and behold it needs parts. Takes 4 days to get the parts in then it goes back into the rotation. I would of been 3 days ahead if she would of put my bike into the inspection. Like I said the shop is amazing, just dont deal with the girl behind the counter, she doesnt inform you of whats going on.
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Primo H
Brought my 05 450r honda in for tune up..got it back today runs like a champ..just be careful with the pricing. .owner cant keep his word for nothing..told me a price said there will b no surprise charges.went picked bike up and it was more than he told me..said he had to replace part .which he told me only needed cleaning during estimate..to top it off owner walked out an left when I came to pay left some kid w me to explain y my bill is more then suppost to be...theyre a good shop no doubt ..just be careful bringing in something u know nothing about. Do your homework on your belongings cuz as good as a shop they may be its a business and they will get every penny from you if u let them..they gave me a 1200 $ recommendations quote for what I needed..my bike is in excellent condition.it only neeeded brakes. .
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A Private User
The guys over at Precision, especially the owner are the best! I dropped my bike a few weeks ago and Steve came right out to tow it at an absolute fraction of the cost to have it towed by some tow company. I am a new rider, and they offered a great deal of advice on how to prevent further accidents, and solutions to prevent damage if a crash occurs. Not only that but their prices are flipping awesome, service is wonderful, and they treat you like theyve known you for years. For anyone who has a bike, take it here, you will not regret it. Thanks Precision!
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A Private User
I just moved here from Florida so I was really hoping to find a place I could take my bike and get good service at a great price. This is it! I was helped right away, the prices are amazing, the staff is extremely knowledgeable and very friendly. He was able to tell me what was wrong with my bike and fix it for a very low price. Most shops will try to hike the prices of the bikes they sell up, but I looked around when he was working on my bike and saw that even those are well priced. This is my new shop. I couldnt be happier!
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A Private User
I had a really great experience here. The owner is super nice and so is the guy that sold me the bike (Will). I was a little leery of going in by myself (as I am female and this was going to be my first bike) so I was afraid I would be treated like a "girl", if you catch my drift. But I was treated extremely well and the transaction went ever so smoothly. I really like the fact that you get discounts for as long as you own the bike. Thanks for a great bike at a great deal. It was a business doing pleasure with you :-)