Import Cycle Center

Category:	Moped Dealer
Address:	5328 E Virginia Beach Blvd, Norfolk, VA 23502, USA
Phone:	+1 757-466-1323
Site:	iccrides.com
Rating:	3.5
Working:	9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–5PM Closed

Location

Photos 66

Reviews 17

Wanda Calloway

I have never seen such disgusting business customer service in my life. My friend who has a visible disability combined with a visible speech impediment went to this shop on 4/22/2017 @ around 10:00 he has a light out in his moped that he purchased at this shop. We was going to pay for the part but needed him to price the part. So we could give him the money, we had a hard time understanding him for the reasons stated above. We asked him to put the guy on the phone so we could clarify the reason for the high price. We could hear him say very loudly and distespectful that he dont talk to people over the phone. I could here the gasp in my friends voice at this and could only imagine what his body language presented by the fella assisting him. At the end of the day we care about our friend and find this behavior to be reportable and i will do my best to find out who we can see about the matter. We wanted to clarify that our friend likes to do for himself is the only reason he was there by himself. He learned to tie his shoes with one hand so he wouldnt need help to tie his shoes. It took him two years to learn. And to be treated in this manner from a business servicing all people in the community is inexcusable and the public should know. Im upset because he was happy to finally get his light fix and to not get it because the seller was not helpful with the sell is just not right. So i would not shop st this prejudice shop for nothing and i dont recommend anyone else do either.

Padraig Quartes

Rude, entitled, dismissive, unprofessional and not worth the bad customer service. Literally "Heyd" me to get my attention and than walked away from me and left me standing in the garage. Really? Im not a kid, Im 42 years old. Had family from out of town with me and that made for a great impression(local business). It was my second and last visit. I cant even imagine how they talk to... fill in the blank. Take your time and money else where. Id never go back. I usually support small business over internet shopping (looking for upgrade parts for 49cc), but these guys are the cure. They dont get it. At least the internet check out and paypal says "thank you". Maybe I caught them on a bad day, I dont know. Im a consumer and sharing my experience. Be prepared to be treated badly.

Eric Frain

Took my sons dirt bike to fix it from bogging down. Planned on going riding at Slade park today. Paid $100 and they replaced air filter and Spark plug, I asked to clean carburator but was told it didnt need it. Needless to say my boys were heartbroken when I got it home and it did same damn thing. Our trip is cancelled now. If I take it back it will cost $55 labor plus $50 to clean carburator. I found brand new carburator online for$15. Do the math. Easy installation, I know because I took it off last night and blew into gas line It was clogged. What a rip off!

Jonathan Loomis

I Bought a used scooter there last week and come to find out it has been wrecked, some parts were replaced, missing a few, like the front fender, I can see were the front tire was rubbing on the front of the scooter after it was wrecked. It runs pretty good because when I bought it I had them install the 80 cc kit .But when I go to stop using the front brake it lurches around. It is acting like the rotor is bent, looking closer not all bolts match.

Tammy Swain

Its just taking me awhile to get my bike fixed. And its broke down 3 times doing the same signs but always seemsvto be a different problem.This has been over the last 3 months. It just seems like there could be a discount in there somewhere since it keeps being the same signs and problems like s month apart each time.

Dcassel

Bought a scooter their not even 2 weaks ago brand new and it keeps stalling and not wanting to start again not their fault it was brand new but pissed off that I had to walk it 3 miles to my house but the guys that work their are good I hope they will find it

emanuel jackson

Great service the people there are nice and friendly the prices to buy or get your bike repair are very good i advise anybody to go check them out if you are looking for good deals and great services i been a loyal custermer with them since 2012

Andrew Nitchman

Aww these guys....professionals. I never had nobody work on my bike like that. I mean, they really went to town on it. Naw Im just screwin with yall. You comin to italy or what?! Get a facebook for real. hahahah

bill watkins

Outstanding service! Stopped in wednesday and had the carb adjusted on my yamaha vino. In and out in less then 2 hours. While they are busy attitude and presentation goes a long way to get what you need done!

The Truth

They saved my moped from having the motor Drop off it. Fusion Cycles bent my oil filter and broke bolts. I took here and they were just pure honesty and fixed my damaged moped. EXCELLENT PLACE!!!!

bruce frazier

One thing these guys are the scooter people . Next is they are also doing motorcycles and trucks,cars,& Jeeps. All at very competitive prices.I have bought from them.

Larry Mcneil Mcneil

Good customer service they wont lie to you about the products they sell and they have pre-owned and brand new motor scooters reasonable pricing and they service them

Ed Stankavich

very good service, described all work in detail, good pricing was satisfide on the work done on my honda sabre.

brian johnson

Beginning to end Dean and Chris worked this matter out carb cleaned clutch lever and best of all great service

Joyce Munden

Friendly place. They take time with their customers and stand behind their work.

Daryl Kahle

Best scooter selection in tidewater. Great sales and service staff.

Mascon Ace

The best there look out for your