Category: | Car Dealer |
Address: | 1719 Virginia Beach Blvd, Virginia Beach, VA 23454, USA |
Phone: | +1 757-425-1195 |
Site: | oceanautobrokers.net |
Rating: | 4.3 |
Working: | 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–5PM Closed |
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Bobby Semon
Think very seriously about buying from these people. I bought a car in April of 2012, they put a starter interuption device on the vehicle which they stated was mandated by the credit company, when I went to pick up the car it wouldnt start, after about 6 hours of two people pulling it apart they finally decided it was installed improperly so I had to wait another day. Now a year and a half later the car wont start, I took it to my mechanic, after he spent a lot of time trying to find out what was wrong came to the conclusion the wiring of the installation of the starter interupt device was done poorly (I saw what was pulled out and my 6 year old grandson could have done a better job) I called the credit company and they, after a long period of time, told me the dealer needed to make it right, the dealer told me they never installed the device, and the woman that sold the car didnt work there he didnt know who she was, she was the F&I manager, they also told me if there was a problem with the unit I should have brought it back to them for repair, well, my mechanic already had it torn apart to find the problem, it was foolish to put it all back together without repair and to have it towed to the dealership who installed it poorly to begin with. They also told me it was the responsibility of the credit company to get it fixed and they hung up. Now that wasnt the only problem, when I checked the car initially the oil hadnt been changed, so they changed it, there was a valve that got clogged, when they pulled the valve it was clogged with the air filter, which obviously hadnt been changed in years. The 6 cd changer they had in there didnt work (found this out after I tried to use it a few days later) when I approached them with this I was told they werent responsible for the radio. I also wanted them to align the wheels, I finally gave up on that and had it done myself. This dealership bought out Vest and Sons, I bought well over 10 vehicles from Vest and Sons and never had any problems with them. I WILL NEVER BUY ANOTHER CAR FROM OCEAN AUTO BROKERS.......
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kirstie barfield
Please take caution when buying from this company. They are very dishonest and rude people. I bought a car from them in february 2012 that i am hardly able to drive because of the multiple safety issues. I have taken the car back to them 2 times to be fixed and both times they kept my car for at least a week and when i got it back it was supposed to be fixed. within a day all the problems came back and they are trying to tell me that it is my fault. one of the issues was the check engine light. two times they cleared it and told me that they fixed it. on my way home it came back on and they told me that it was something i was doing. I have been lied to and cheated out of thousands of dollars by this company. I would rather lose my job and home than ever buy anything from these crooks again.
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Lee Phipps
This dealership was hands down the best car buying experience I have ever had. The staff was very friendly and extremely helpful. At most dealerships you spend the majority of your time playing games over the price with the sales person and filling out a bible sized packs of paperwork, then waiting and waiting and waiting and waiting...... Not at this place! Infact, the short time I spent waiting for my loan and paperwork to be processed, was made enjoyable for my wife, young kids, and I by the complementary pool table we were able to use while waiting. The kids were treated like they were important too. I will be returning in two years when my daughter is old enough to drive, to find her a car.
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Janel Juliette
Went to Ocean Auto Brokers 1 to see a car that was posted on their website. Vehicle was NOT at that dealer but at OAB #2. I was instructed that if i went to see the vehicle to request it be transferred to OAB #1, follow me so far? The guy was a creep. My fiance test drove the vehicle and noticed multiple issues with the vehicle which explained why it had not been inspected yet. I was going to pay for the vehicle out right and i decided to take my money and run. They inconvenienced me, were dishonest and seemed overall shady. Id recommend cautiousness with ANY dealer. But especially these.
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James Hammer
Worst dealership ever. They totally scammed my husband and I. Only a few months of owning the car our car started to break down. First with a 800 dollar fix, then a 1,200 dollar fix, now 400 dollar fix. I called them and their response was "Not our problem anymore." Who the hell says that!? Not only that but they gave away my husbands info to some kind of sales person so we get spammed phone calls all the time. They even accused us of not making a payment even though we have. We have never been late on a payment. These people are SCAM ARTIST. NEVER EVER EVER!!!! Get a car from them.
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Melissa Evans
Please visit this location, Eric Bowman was my sales representative and he is top knotch. Hes well educated on the vehicles and the process. I stopped in a few months back, test drove a car and fell in love, when I came back the car was held for me and I had purchased it, I noticed a slight problem in the vehicle less than 2 hours later, and bam the issue was taken car of and I was able to be on the road in not time! We will be back to see Eric when my husband is ready for his next vehicle. Thank You Again Eric Bowman and Ocean Auto Brokers.
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Megan Conway
I think they boosted their egos. They are a bunch of lazy rip off artists interest rates too high they have Short sales ethics they dont take the time to give you any explanations or help you they just want your money . they just push you on to other sales men bouncing from lot to lot The worst experience ever had. Anyone interested in oab dont waste your time or your money. They are unorganized and they just sit at their desks and eat. They dont bother getting up to greet potential buyers.
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Isabel Neto
I recently bought a car for my daughter and we had a great experience. I just happened to find them online and was totally pleased with the service. They gave us alot of options to test drive. The best of all was that they really checked into getting us the best loan possible. Even after we were already approved for one loan, they called us back the next day with something much better. I will definitely be using them again!!! Thank you, Ron!!! You definitely went Above and Beyond!!!
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Justin Akins
It was an easy process the reason for 2 stars is because when I test drive my truck I told them it had some issues Dave told me not to worry that it would be taken care of out of 14days of having bought my truck which minds you I bout it a week after I test drive it it has been in the shop all but 4 of them and unless I stay on top of it it doesnt get taken care of like I was told it would this is the worse buying experience Ive ever had. Not recommending this dealership