Image Auto Sales

Category:	Used Car Dealer
Address:	4920 Virginia Beach Blvd, Virginia Beach, VA 23462, USA
Phone:	+1 757-216-8224
Site:	imageautosalesva.com
Rating:	4.1
Working:	10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 11AM–5PM Closed

Location

Photos 4

Reviews 11

A Private User

DO NOT LET THE BODY OF THESE CARS FOOL YOU...UNDER THE HOODS ARE SOME PURE S**t!!! AS SOON AS YOU GET A VEHICLE YOU ARE MOST LIKELY TO KEEP TAKING IT BACK AND FORTH TO THE SHOP THEY TELL YOU TO GO TO TO KEEP GETTING STUFF FIXED (SUCH A INCONVIENVE). THEY ARE RUDE UNPROFESSIONAL AND THE CUSTOMER SERVICE IS SOOOOOO POOR. THE LITTLE SKINNY GIRL THAT SITS AT THE DESK UP FRONT DOESNT HAVE A CLUE...SHE IS ALWAYS SO LOST IN THE CLOUDS I DONT EVEN KNOW WHY SHE WORKS THERE. THEN YOU HAVE THE SO CALLED FINANCE DEPARTMENT WITH ONLY ONE GIRL WHOS IN THERE AND SHE TALKS SO MUCH TRASH OVER THE PHONE BUT WHEN U GO IN THERE SHE HIDES BEHIND GLASS AND LIES AND BLAMES EVERYRHING ON THE SO CALLED OWNER. THEN YOU HAVE THE OWNER (ERIC) WATCH OUT FOR THIS MONEY HUNGRY LIAR...HE WILL TELL YOU ANYTHING TO SELL YOU A CAR BUT WHEN YOU HAVE QUESTIONS OR CONCERNS HE DONT WANT TO BE BOTHERED WITH YOU...YOU WILL BE BETTER OF BUYING A CAR OF CRAIGSLIST...BECAUSE 5YEARS WORTH OF PAYMENTS ON A LUXURY CAR THAT WILL BREAKDOWN ON YOU THE NEXT DAY IS NOT WORTH THE HEADACHE AND THEN YOU HAVE TO BE TREATED LIKE CRAP AFTER THEY TOOK YOUR DOWN PAYMENT WHICH IS $4000 OR BETTER....CON ARTIST AUTO SALES SHOULD BE THEIR NAME

Mee.Chell.A

I wish I would have read the reviews before I went here. I purchased a 2006 Honda pilot next day the engine light came on. I was going back and forth to Towne center auto repairs the first 30 days of my purchase because the engine light kept coming in (still on til this day) I told Eric I didnt want the car he told me basically there is nothing he can do. They say they dont check credit that is a lie there was a inquiry on my credit the day I went up there. Now today the car actually stopped running and the alternator went bad. Yep only 4 months after purchase. Also I read a review that all the cars are water damage I believe it. When I turn the a.c. on I smell a mildew smell. I test drove the truck and everything, I just cant believe I went here. I reached out to Tebo financial becAuse thats who your car is going to get financed through and the guy told me I wouldnt be able to hold them or Eric liable because VA has no lemon laws. People please take heed dont buy a car from this place Im regretting it so much!!! And so will you and also I have a friend who purchased a Infiniti from them and her timing belt went bad with 30 day tags still on the car smh.

Michael Raffi

I came in looking for a G37 Sedan knowing I had seen a couple on the lot, I pulled in kinda away from the dealership because I didnt want someone to cause the salesman to storm out. I didnt want to waste there time and take time away from them working with other customers because I only came by just to take a peek. My dad has been in the car business all his life so I know how it goes! The lot attendant Named Ben was actually the first to approach me! Very Polite, and very personable! In disbelief it seemed he knew way more about cars then any other salesman Ive ever talked to, he was also very professional with the way he presented himself! Ive never seen a Lot Attendant that was as social and professional as him! He opened the car and let me sit in it and even start it up! Wonderful customer service if I ever come back Ill make sure to ask for Ben! :)

Lakesha Watford

My experience at this place was not great...I test drove a really nice car and who I thought was a car salesman was actually the owner. I find out Eric is the owner after checking reviews on this place. I was referred here by another car lot. As I proceeded to purchase the car and after adding the car to my insurance, Eric then states that his manager needed me to have additional money for down payment or he would be unable to sell me the car. Very unprofessional!!!!! Eric is a liar, out of the seven cars I test drove only one was up to par. He said they check all their vehicles. Thats a complete NEGATIVE!!!! Basic maintenance that shouldnt pass a state inspection are being sold from this scam of a car lot. Will never return here for any business!

Stephanie Credle

I brought a vehicle from them in March of 2015. Before my first month ended, it wouldnt start. I was given a cheap battery with no name brand from them. Within 6 to 7 months, the vehicle stopped running again. It was the battery. I brought my own. This is my second vehicle so I barely drive it. Ive had three mechanics look at it. Have been told by all three I was sold a vehicle with water damage. I have to pay pretty much what I put down on it to drive it again. Was given an inspection sheet that stated all systems and tires were in good condition...but the day I brought it a tire was sitting on the rim. If you are a female, have a maleader with you who knows about vehicles. Eric is rude. Customer service poor. Wouldnt send my enemy here.

Deanna Olivarez

Image auto is a 5 star dealership! Ive purchased multiple vehicles from them for years now ! Eric (the owner) is the most kindest man ever ! He REALLY cares for his customers and will go up and beyond for them! The whole process cant be anymore easier either. All you have to do is bring your Drivers license &down payment ! The cars are VERY reasonably priced ,not to mention : Ive never had any problems with any vehicles Ive purchased with them! Ultimately Image Auto has to be the best buy here pay here in the 757 !!!

Kendra Bailey

ERIC, MELISSA, & RICKY are AWESOME! I had sat with another car dealer for 2 days processing paperwork for a car I was being over charged for. I called ERIC and within a HOUR he got me in a GREAT CAR WITH UNBELIEVABLE MILEAGE!!!! I cannot explain in words how much this has helped my family and I and i recommend anyone and everyone to IMAGES AUTO. YOU WILL NOT BE DISAPPOINTED!!! Thats a promise

Shanecremeans Cremeans

loved the car, service was great, worked with you on the down payment, just dont know about my tags had 30 day tags for two months now. im not sure about how that works but your suppose to have tags within 30 days according to state law they can fine you for not having proper tags to the paper work and you can possibly lose your license because of no tags

Monet Jackson-Bivens

I got a Honda accord n my car is great a few cars I tried and 2 was messed up Eric told me choose another one because he didnt want me walking off with a bad car... I world refer this place to anyone.... had my Honda for a year no issues besides regular maintenance

Jay Elliott

Dont ever buy a car from here! These Cars are all water damaged and their mechanics do quick unprofessional lookovers!! My friend once worked here. Eric is a very unprofessional and lying salesman!!!

Addie Wilmoth

image auto sale is very swift about getting us in a new car. The down payment was good for us and they made payments very reasonable. This car is in good shape.