Category: | Jeweler |
Address: | 8404 Old Keene Mill Rd, Springfield, VA 22152, USA |
Phone: | +1 703-912-5739 |
Rating: | 4.3 |
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Blondie B
Took my watch in for a simple battery change on a water resistant Bulava. Within 3 days the entire back, with assembly parts, had come off. Evidently when the back came off one of the pieces of the inside fell out unnoticed by me. They claimed that when I walked out the door it was fine. How many times have you had the entire back fall off your watch after having a new battery put in?? Never again. Should have known, never see anyone in the store and when I went to pay, they wouldnt accept my credit card because the amount was too low. Really?? Who does that???
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P Frank
While they may have beautiful jewelry in their windows, they do not do a good job with repairs (except maybe a watch battery). I took in a chain that was broken and asked them to repair it and if they had an extender because I wanted it to sit a bit lower. They suggested adding chain and charged me $120. for the repair. The clasp that was returned to me was not white gold and the chain was dull and poorly made. Within a few weeks it has broken again. I would not go there again for a repair.
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Linda Conaway
Im only giving one star because you have to give them a star. This use to be my favorite store, but they have been sold and the woman that now owns it is purely out for money, not her reputation for quality. I have had to have the same ring redone for lost diamonds 3 times, even though I had all the sides and clamps reinforced and built up for no small cost. STILL, the stones will fall out after only a couple of months. Try someone else.
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Galaxy pro
This is not your run of the mill jewelry store but a place where they can make anything just the way you like it. My wife had a vision of the ring she wanted but Equisite Jewelers was able to make her vision into reality. I would highly recommend them to anyone wanting an amazing one of a kind piece of jewelry!!!!
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Kim Tran
i was recommended by a friend to come here. its an amzing environment, they were so attentive and the repair they did for my watch was great (knowing how picky of a person i am) its great to know that i have a go to store for all my jewelry needs. i travel all the way from maryland just to come here
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Goolabeer Alaiwaa
A month ago I purchased a diamond ring from Exquisite Jewelers. Wonderful people, great personalized service and very professional my experience was EXQUISITE. From when I entered the store till when I left I was treated with warm welcome and genuine care. Thank you Exquisite Jewelers. 5 STARS.
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Ratana Phan
Not that bad. i frequently buy my jewelry and have some of mine repaired there. they treat me with great services and reasonable prices. Give them a trial and you will say i am right.
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Samantha Tran
They have great customer service! They are honest and everyone I have dealt with is very respectful and warm. I will continue to do business with them, they have a customer for life.
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Reaksmey KORM
I purchase an engagement ring last month and was very happy with the excellent professional services and had repair done with us too going on many years now
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VORK YA
This store have provided very excellent service and also reasonable price. I would recommend everyone should to go Exquisite Jewelers
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Hamid Z
Excellent service and product, I was referred to there and was very happy. Will defiantly recommend it to everyone
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Kolboth Khmer
Im a repeating customer. very satisfied with exceptional service and price. highly recommended.
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Diem Nguyen
Love this place! Would recommmend this place to anyone!
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TheOnlyPhantom
Great store, good customer service. Knows how its done.
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Sina Prach
Great customer service. Will be there a gain .