Category: | Craft Store |
Address: | 1357 Towne Square Blvd NW, Roanoke, VA 24012, USA |
Phone: | +1 540-265-8604 |
Site: | locations.michaels.com |
Rating: | 4 |
Working: | 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 10AM–7PM |
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Helen Smith
I was very dissatisfied. I drove an hour to get there to purchase some adult coloring books. They had a sign posted that the coupons were not allowed to be used on the coloring books. When I spoke with a young lady sale associate she told me some were on sale. I asked her how was I suppose to tell without a sign saying which ones were. She scan 1 book and said well this one is not. Go to AC Moores. I was very disgusted with the customer service at the store. I spoke to the sales associate at the register and they were not concerned either. I guess Michaels has lost a loyal customer.
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Eli Bishop
Giant, clean craft store with sales often. The staff is a little "meh" and while pleasant, arent excited to see you or anything. I cant blame them, it does look like just a generic retail job, so I dont expect them to be overly chipper. A lot of items are overpriced, so you may want to watch the paper for coupons or sales to make the item you want a much better deal.
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Jannice W.
Rating is based on the products in the store. As for the staff I did not appreciate them following me around, like if I was going to steal something. I am a paying customer. But other than that I enjoy going there for craft supplies, and art supplies. Also to get things for when I have photo shoots to do and need something for my clients.
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Ivy Swanson
This is the only Michaels in Roanoke and I am extremely disappointed in the layout, cleaniness and the disorganization of product! The happy planner section is a complete mess! The floral is scattered throughout the store and you cant find anything! I love Michaels but this location makes me HATE it!!!!
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Kyle Boyd
Ive been back to check on a Prismacolor Skin-tone set in stock for the past three weeks, and theyve never restocked it. If theyre going to display a product that says its available up front and not in stock, they need to remove it. Id rather go to A.C. Moore than have to deal with this every week.
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Erika Hurt
This is one of my favorite places, they always have what Im looking for and they have great deals on certain items. Staff is very friendly and helpful.
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flannel fandoms
Good craft store. I could browse for hours. I would say there could be a better yarn selection though, color and skein size.
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Scott Beaubien
Theres always coupons online and its easy to navigate this store. Staff is helpful and friendly.
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Paula Mercer
I like their Ashland candles they will burn continuously for 4 days before burning out
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Gary Norton
Robin in picture frames is a suburb person and helped me find everything I required.
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Melissa Ho
I love Michaels soooo much I didnt know they has smoosher a and crush balls
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Heather Kipp
For a crafty person. Its a great place to find crafts and find more.
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Maggie Kuebler
Great selection and a wonderfully large clearance section!
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Angie Karr
I go there for all of my crafting needs.
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Wendy Friedel
Amazing craft supplies!!
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Christina Bryant
Love the selection
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Garrett Stevens
Just amazing!
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Amber Boothe
Lots of stuff
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Thomas Boylan
No help