Category: | Sandwich Shop |
Address: | 5231 Brook Rd, Richmond, VA 23227, USA |
Phone: | +1 804-266-1031 |
Site: | wawa.com |
Rating: | 3.9 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
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Celena Shaw
I love Wawa for my one of a kind ice chips which for the longest was only ever found at the hospitals for patients, which Ive been one of all my life. Even growing up in the hospital because of my no cure, life threatening Disease that Ive had all my life & was born with called Sickle Cell Anemia SS, Ive always strongly stuck to my cylinder shaped crushed ice. I didnt learn til my late teens that Wawas had it too free of charge & possibly just slightly better/softer "MAYBE" than the hospitals cylinder shaped crushed ice (not positive though, it could just very well be exactly the same. Plus, about 5+ years ago Ive come to realize my ice calms me down anxiety wise which I have extreme cases of all day of everyday, calms the road rage I used to have from being frustrated by the oh sooo many none good driving people I share the roads with that dont pay attention to nothing they do wrong. My ice calms my nerves!!!!! Most of all I think I mainly enjoy crushing on the ice amongst other reasons Im not sure of yet, other than not having to be painfully crying, sick in the hospital to have access to my ice. But, 5+ years ago after realizing the ways it calms me, all of a sudden about 3+ years ago my heart literally felt broken because all the Wawas stopped having my particular type of ice. I know it may seem like something so minor & dumb but it wasnt for me especially with all I deal with, not just life wise but also health wise plus so much more. I just found out by my younger sister around the 2017 New year that some Wawas had been bringing MY Cylinder Crush/the special ice back, but I didnt wanna believe her only to be let down if my ice wasnt back at this location, being that we were going to my main Wawas (on Brook Rd & I believe Wilmer Rd, if its not Wilmer then its about a block away from Azalea Ave) its my main Wawas because its the closest Wawas in distance to where I live. But.... Yes they had replaced the boring flat square ice everyone has (especially fast-food places with the Coco Cola multi flavor/drink machines) with my favorite ice. I dont know whether to think my many survey comments plus my begging & pleading in those comments to bring my fav crushed ice back & explaining my health issues & my hurt, heartache & anxiety possibly touched a/done readers heart to do something to bring my Wawas crushed ice back after a 3+ years struggle without it or maybe even My GOD or possibly both, but Im greatly happy to have my ice back without ending in the hospital which Ive been out the hospital for about 9-10 years which is a huge blessing for me, someone who grew up to know the hospital as a second home & family from being in & out of there every other month at the least & every other 2-3 weeks at the most, just to get home after that time in the hospital & still need 1½-3 weeks to finish & fully recoup to my usual daily level of pain Im able to deal with & go on like a normal person (whatever that may be or mean) while pretending I have no pain at all day after day, when I actually do feel pain. Small pain of call it but I think anyone else wouldnt be able to deal. Btw, just because its been that long since Id had to be in the hospital, doesnt mean Ive been only having my daily I can deal pain. Ive had some strong painful pain days but I find ways to deal with it on my own, now if it continue to get worse to where Im in agony & cant stop squirming, screaming & crying from how badly I hurt then I get a ride to the hospital. My GOD has had me though as he always have from the day I was born & thats why I try not to worry, at least not much.
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Astro Naut
got a cheese steak, could have gotten a 5 gallon bucket of juice out of my bread when I got it.....dont make the food if you cant put meat on bread without ALL the juice!!...Jesus....it was like I went outside and hosed my bread down....I doubt anyone from wawa will even read this or even care.....tighten up people...when you scoop the meat...have a way to drain the freakin juice!....but when you dont care you just dont care...some of them let the juice drip for a while....others just scoop and throw on the bread..these people should be cleaning the toilets and let the people who might care a little make the subs......if I handed any one of these employees this sub they would not have eaten it.....take pride in whatever youre doing please.....if youre not capable of constructing an edible submarine sandwich then please go find a job elsewhere....Im sure theres someone out there who will try given the opportunity
CA
Camera GUY
I work in Customer Service so I know how hard and difficult the job can be. I came in at 2 in the morning for a couple of sandwiches. The woman and gentleman behind the counter making the food were very rude and unprofessional. I said thank you and was ignored and then the male laughed at me. I also stood there and watched her crumble one of my sandwiches up while wrapping it. She literally balled it up into the shape of a log and crushed it and then put tape on the wrapper. Im not sure why or how someone like that got a job there but I will not be coming back to this store ever again. It could have been a one time thing but that level of service is unacceptable.
WI
William Cate
I personally wont go back to this wawa. The night crew have consistently cancelled orders without saying anything to me on 3 occasions. I have had my order made and never called. Its pretty much the worst wawa I have ever been to. Its weird because it looks nice inside, expect rude people. Expect a terribly assembled sandwich. Expect for workers to open lines to help black people while white people wait 5 + deep. Expect outright racist, aggressive, and rude service.
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Mary Jordan Siebert
Ive always gotten good service at this location. If you are familiar with Wawa, then youll know what to expect. I love the sandwiches, great selection. In a pinch, this really does the trick. Also, the best cigarette prices around! I realize that this applies to very few people these days, but for those that it affects, this is seriously helpful information.
JO
Johnny Bravo
Horrible service, rude attitude, trash in the parking lot, employees pants sagging to the point where you can see their asscracks, especially filthy -- needs a health inspector. I would eat grass before I showed my face at this location again. Disgusting.
CA
Carl Phillips
The polite and friendly service Ive come to expect at Wawa in not comparible to any other local establishment. And my wife is addicted to their soft pellet ice. They also seem to have the most competitive pricing in the area. Love my Wawa!
MS
Ms.Neeva
My favorite WAWA, its like home. You see old faces and new. The staff is great, greet you with good morning and by name, if you been coming for sometime. They asks about your family as well. Family oriented WAWA.......GOTTA HAVE MY WAWA
AL
Alicia Anderson Winston
This location was not organized at all. The ice machine was over filled at the bottom, there were no tops for my size cups and the my son went to get a small top and theye all came out at one time. Just a mess.