Category: | Coffee Shop |
Address: | 11735 W Broad St, Richmond, VA 23233, USA |
Phone: | +1 804-360-2696 |
Site: | starbucks.com |
Rating: | 4.3 |
Working: | 5:30AM–10PM 5:30AM–10PM 5:30AM–10PM 5:30AM–10PM 5:30AM–10PM 5:30AM–10PM 6AM–10PM |
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Sharon Marano
Bad drink, bad attitude. Drink that Ive gotten hundreds of times didnt taste right. Their motto is let us know if its not right and well remake it, right? So I nicely said, "I get this drink all the time and this just tastes off, would you remake it but try making it ristretto with one more pump mocha?" Daniel cant just nicely say, "Im sorry, let me remake that for you." No, I have to deal with his attitude, "Well that will taste completely different because thats a different drink. But, sure its no problem." 1) I know its no problem, its your job. 2) its not a completely different drink. Ive been to enough Starbucks to know that some machines are not calibrated and ristretto at one shop is not the same as the next. And mocha pumps vary by store, too. Some are short, some are longer. I usually only want 3 pumps, but it wasnt enough so I wanted one more. Keep the attitude to yourself. Daniel remade it but it still tasted like crap and I wasnt up for an argument or another try, so I just asked for a refund. His apron said he was a veteran so I certainly appreciate any veterans service to this country. Hope it better than his service at Starbucks because that visit was abysmal. Ill never go back to that location.
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Wei Styer
Ive been disappointed by several Starbucks for the lack of sitting space, but this one actually has a reasonable amount of seats for people, including space outside, so generally I was pretty happy with it. I also got my drink quite rapidly, which was good. The interior decor is pretty much like every other Starbucks, but if you want to sit and enjoy your coffee and a get a little bit of work done, this is not a bad place to go.
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Kelly Weingart
Cashier failed to ring both of us us properly - apparently redeeming free drinks is super hard! Then they made both our drinks wrong. I have a food allergy and they tried to hand me a drink that would have literally required medical intervention despite me clearly stating what I wanted and it being written on the cup.
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Vincent Polcyn
Great service very accommodating. We always order for the office and theyre always able to get ~15 orders at a time. They did it this morning with only two employees! Shout out to Lilly! I wish I could remember the other gentlemans name also. 5 stars every time. Thanks from the entire staff at Nissan!
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Katie Bernard
This is our go-to location in the west end. The employees are always nice and drinks are always well made. Beware of certain hours though....went at 10 am on a weekend and took 40 minutes to get my tea, and drive through lines are usually really long during morning commute hours.
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Rosana Augstroze Rutter Drummond
Foi o primeiro café do Starbucks que estava ruim. Nem parecia que estávamos no Starbuck.
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Jason Fenchuk
People were very friendly. It was 8 on a Sunday, so not a whole lot of traffic. Knowledgeable on selections and a great atmosphere with outdoor seating.
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Jessica Croft
I will drive out of my way to come to this starbucks for the best service in the area. Awesome and knowledgeable staff, friendly atmospherected.
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A Private User
The baristas are friendly and get to know you by name and what you like to order. Theres nothing better than personalized service.
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Dallas Plummer
They were open, cheerfully on Christmas Day, when everyone and everything else was closed. They get 5 stars for that.
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Brad Lowery
I stop by this Starbucks frequently. It is everything youd expect from a Starbucks. There is also outdoor seating.
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Kerstin Overath
I order though my app and it is always ready when I arrive. The staff is friendly and helpful, love it
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Katherine Furr
Staff were polite and patient. I do not have Starbucks often and took a minute to order.
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Terry Smith
This lady cant make double express o coffee chetching an bad attitude with costumers.
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Mark Pruett
Great location with nice outdoor seating. Actually plenty of outlets for charging.
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Donald Barger
Good Starbucks. Good outdoor seating area. They have the Clover machine!!!
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Ride Virginia
Clean, friendly, pleasant location, nice outdoor seating and great coffee!
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A Private User
Overall good service but very slow. I prefer other Starbucks in the area.
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Terry Bowman
Great coffee, cozy atmosphere, free wifi... what more could you want?
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Bob Bilkovski
Clean location, ample seating and Clover press to boot!
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Helmut Metzger
By far my favorite Starbucks. Like..in the world.
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Cecile Rock
Atmosphere, spending time with friends, tazo teas
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Harish Krishna Yanamala
Busy but helpful folks. but no Drive through.
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Shawn Weisser
Usual service. Ordered via app and picked up.
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Vikram Nagulan
Place needs to expand to handle the crowd.
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Dustin Accipiter
Like their Vanilla Bean Frappucino.
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Chris Lippincott
Great stop but can be busy!
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Maxwell Nardi
Nice people, good service.
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Dorty Engines
SB way better than UK...
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Robert Hammonds
Everyone loves starbucks
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Gray Glass
The batistas are great
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Greg Epps
Excellent clean store
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Achutha Shivaramu
Nice outdoor seating
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Mariana Hess
Always a good cup.
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Lorri Breece
Excellent service
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Matt VT
Great Location.
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Joan Falleiro
Clean place