Starbucks
| Category: | Coffee Shop |
| Address: | 704 England St, Ashland, VA 23005, USA |
| Phone: | +1 804-752-7834 |
| Site: | starbucks.com |
| Rating: | 3.4 |
| Working: | 5AM–10PM 5AM–10PM 5AM–10PM 5AM–10PM 5AM–10PM 5AM–10PM 6AM–10PM |
Location
Photos 100
Reviews 47
NI
Nicole Berg
Super slow almost always rude even with no other people in line this place is sooooo.... slow..... my husband was mocked for asking for a double cup. We have tried this location numerous times same outcomes. Can i emphasize SLOW? I returned to this location and to my surprize an employee named Karl was both polite and speedy during my order process. He is the first one ever to accomplish both at this location. Karl has given me new faith in this location.
AM
Amanda Guevara Valle
Went to grab a coffee before returning to my traveling and went thru the drive thru to be told they were closed. Chevked their websote to see it didnt close for another 15 minutes. However parked and discovered people inside so I went in. Waited longer than usual for a coffee. All while having to listening to the bartista talk about his boyfriend and not really listening to what i said cause my order was screwed up.
PA
Pamela Zachary-Morneault
They forgot one of our coffees, and when I asked about it, I was told TWICE by the barista that she didnt do those, not offering to find out what happened or who did make them. Same person who said in front of customers "this is why I dont like Holiday traffic. It was just a very odd situation and lacked the customer service I am accustomed to in Starbucks.
AM
Amy Hoover
It has all the nice qualities of a Starbucks but if you want your coffee this century, Id suggest ordering ahead of time or going through the drive through. Orders made inside the store seem to have the least amount of priority. We waited well over thirty minutes even though there wasnt a line when we placed our order.
JE
Jessica Seo
Need to work smart not hard. A lady in front of me got charged incorrectly so they take time to refund rering which is fine. Why not take preorders while the line is forming? It took me total of 15mins from the time i walked in and out the door.
BA
Barb Weaver
The tables and floors were filthy, the drink was just ok. It seemd like they were hurrying through making it and didnt bother to heat the milk to the correct temp. This was early afternoon and there may have been 2 other customers in the store.
MI
Miguel González
Realmente horrible hay un mal servicio al cliente en el pecial a las personas latinas ya que son muy racistas
CA
Candy Faircloth
First let me say the cashier didnt seem to care to be working here. Secondly the restroom was disgusting. And lastly they somehow skipped over our order and then had a unpleasant look on their face when they had to remake our order.
AD
Adil Woods
I had the misfortune of stopping at this branch on my way to DC Friday Jan 23rd. It took 20 minutes in an empty store to get a drink. the staff were very rude, i could hear them making crude jokes while i was in the bathroom.
KI
Killer Scrublet
Best starbucks around! May be a bit dirty at times but they get busy so its understandable. Tyler is the best at the store. Always provides excellent customer service and good laughs. I will return over and over again.
KR
Kris Kreutler
Best Starbucks location EVER!!!! Luis, Zully and Jaci are the best Baristas.....the drinks are always perfect and they are the friendliest and really take the time to get to know you as a person and as a customer!
SE
Sergio Handler
Ashley with the mustache thinks she runs the game here what are lines wrapped around the building every day homegirl refuse to pour coffee into a cup nothing special and give it to me
AM
Amber Boley
Used to work here. Still give it 5 stars! Most employees have horror stories about previous employers. Not this one. One of my favorite jobs and still a favorite coffee shop!
SU
Susan Barton
They are awesome in here!!!! And the barista just made the best latte Ive had in awhile! I dont know the guys name but Im def. Gonna ask him to make all my drinks lol
JU
Juno Cheyenne Krakus
There are packages all over this place. Its like buying coffee in warehouse. Restroom is dirty as usually. At least coffee is good. Thats why deserved any star.
G
G Horne
Had to ask.. Out of "extras", no 2% milk available, only an empty 1/2 & 1/2 container. employees not interested in helping and complaining.( Drink was good)
RO
Roger VanWart
Filthiest Starbucks Ive ever seen. But maybe the most fun, too. Truth is, I am tired of the stiffs that I usually have to suffer at most of Starbucks stores.
EM
emanonva Virginia
This is the worst Starbucks. I stop here routinely but it is ALWAYS slow and orders get skipped. Not just one bad visit, but several. Needs new management.
JA
Jackalyn Snidarich
I was very happy with my drink I bought the other day. For some reason locations have a hard time getting my drink right so this was pretty good.
CU
Curtis Lupton
Soooooo slowwwww. They really need better attention to the people in the store rather than the cars. Please staff better.
VI
Vincent LaRocca
Great drinks, some nice people that work there. Ran out of toilet paper, maybe need to maintenence bathrooms more often.
RA
Randy Addington
Ive only used the drive thru so far but my drink is always perfect and the staff is always friendly.
CA
Cam V
Decent service, sandwiches were great. Only downside is that there was no quiet place to sit.
FA
Farrah Christensen
The Baristas at this location are full of Personality very helpful great experience thank you
JA
Jade Luna
my drink was good but, that girl Alyssa dont know what she doing. She done spilled my drink.
JO
John Winter
Terrible service, this location is consistently slow even with very few customers in line.
A
A Private User
Super friendly staff. Love stopping in to catch up on emails and enjoy a fresh cup of java.
MS
MsStopstalkingme
Sweaty man passed by my drink! Yuck, and placed his nasty thumb on the opening of my lid
CA
Cathy Wright
Im sure they could have been slower.....but, they were really nice. But still.....
DA
David Blette
They forgot my order and then served me a latte that was half full. No thank you.
RO
Rob Delach
About average for a Starbucks. Nothing to write home about, as to be expected.
JO
John D.
Stop here everytime I drive north on I-95. About 5 min off the interstate.
TR
Troy Tweedy
Quite possibly the dirtiest and poorly managed SB Ive ever been in.
MA
MacLean Wilson
It has a drive through and its a Starbucks, great staff!
BR
Braven Burleson
Standard for a Starbucks but the service was slow.
RO
Robert Nelson
Worst service Ive ever experienced at Starbucks.
TO
Tony Relyea
Sometimes a little slow but otherwise just fine
BE
Betsy Lehner
Quick stop and service off I95 at Ashland exit
SE
Sergei Dratchev
Cozy place. Very fast Internet!
CA
Carrie Faircloth
Drive thru is most often slow
KE
Kent Alldredge
Excellent product and staff!
ME
Melanie Rose
Very friendly staff!!
DA
Dana Dugan
Melissa is the best!
JO
John Melbert
Good coffee shop
MD
MDRB
Fast internet.
CA
Cathi Glasco
Nice place
DO
Doris Asadu
Nice
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