Category: | Used Clothing Store |
Address: | 9762 Midlothian Turnpike, Richmond, VA 23235, USA |
Phone: | +1 804-308-1740 |
Site: | clothesmentor.com |
Rating: | 3.6 |
Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 12–6PM |
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Felicia Jones
Hello, I visit your Midlothian store 9/12/16 in search of a passport cover for a trip Im taking this weekend. When I walked in the door there was no greeting, I was not acknowledged, no welcome of any kind from the employees. As I browsed I saw a young lady at the counter so I proceeded to inquire about a passport cover. I asked if they had any, she responded, "I dont think so". Not let me check or let me check with another associate, but "I dont think so". I continued to browse for a few more minutes and I left. No thank you for coming or any gesture that I was even in the store. I’m saying all of this because I work part-time in retail so I know a bit about customer service and wanting to have return customers. And the reason they are return customers is because we made them feel appreciated and a priority. I did not feel that way! Signed Customer-Not-Served-Well
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Letswinjeff1
I had a very pleasant experience. when i walked in the door i was greeted by the staff and instructed that if i needed help they would be very glad to do so. I bought a coach purse and the price was great. The sales associate even helped me look around for a pair of clogs. it was my first time going there and i will certainly be back ! !! ! ! ! !
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Jarod Silvey
They treat their employees like dirt. Especially the good ones. They also made me wait 4 hours just to price 1 pair of shoes. Horrible place. Dead atmosphere. And boring staff. Do not shop here. Or trade in. They rip you off.
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Ma Bra
My experience always depends on staff, some of the young teenage employees at this location are very rude, both to customers as well as to other employees.
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Rr C
Brought in clothes to sell associate told me they couldnt buy cause size was too big but I had seen bigger sizes. I had sizes 8 or 10 and Large or XL.
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Samantha Ellis
Everyone is helpful and they will help with the clothes tell you how to make it look better. And try to make the experience a good one
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Lisa Doran
Great selection, great prices friendly staff and you get rewards for selling and buying.
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Katie Clark
Some things over priced but good stuff & they buy your things for ok deal.
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Manuela Carwile
Great place to walk away with a great deal. Very friendly staff.
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angetnette lee
A great place to shop with excellent customer service.
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Tywan Lee
ABSOLUTELY LOVE THIS PLACE!!!!
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Beatrice Robinson
I love it.