Great White Water Sports

Category:	Water Sports Equipment Rental Service
Address:	1000 E Ocean View Ave, Norfolk, VA 23503, USA
Phone:	+1 757-656-3577
Site:	greatwhitewatersports.com
Rating:	4.4

Location

Photos 100

Reviews 10

Nicole Knight

Reserved April 16th, received a call that they had to cancel because water was too cold and they said they would process our refund. It is now May 27th and we still have not received anything. Every time we called no one would answer or we were told the manager would give us a call back, that never happened either. So we decided to try to rent the jet skis today. After filling out all documents and heading to the water to get life jackets on we were told they could only give us 1 jet ski instead of 2 like we reserved because we were at the wrong location(After the woman we spoke to told us to come to come to this location and is also on the reservation email). I had my husband and son, what are we gonna do with one jet ski? We came from Portsmouth so we were upset, we asked to speak to the manager and then the excuses came. Hes not at work, the Langley location is closed(even though the other associate said we could head to langley). This was a big waste of time and they take forever to give your money back. I feel they wanted to get us out because a group on 6 people walked in and they were limited on jet skis. I would not recommend this business, I shouldve went to rudee inlet.

John Holmes

I did a search on Google for jet ski rentals. Based off the high ratings I decided this would be a good place for my very first experience riding a jet ski. I went with my girlfriend. The main problem was the jet ski she was told to ride had a torn up seat, which she did not know about until she was way out in the water. She ended up standing up because the seat was in bad shape. A employee for the company rode his JetSki out on the water to tell my girlfriend she had to sit down. Before she could tell him that her seat was bad he had left. We originally signed up for a one hour rental which is $125. My girlfriend seat became so uncomfortable that we ended our time early. When we spoke to a manager about the seat, he refused to do anything. Other than tell my girlfriend that she should have said something earlier. He did not offer anything and no apology. Principle is they should check there equipment that they rent to people. That jet ski should have never been in use. However, to make as much money as possible they continue to. Extremely unprofessional customer service.

John Martin

Absolutely a must! Went with wife and 3 children....16,10 and 8. After a bit of apprehension at first by the youngest we had an absolute blast. 16 year old got to ride his own....may never get that smile off of his face. Our guide was excellent and very friendly. We actually got to stop when he found the dolphins and jump off the jet skis and swim with the dolphins. If you are looking for something unique that your entire family will love and never forget.....then you must try this. Best money we have ever spent on any vacation ever! Use plenty of sunscreen and take a floatable waterproof bag for your phone or camera....we did not but that just gives is an excuse to go back! ;)

Dajuan Nutall

As soon as we got there one of the owners(Tall Dark skin Guy) welcomed us with a very warm greeting. I forgot his name but he was really cool and funny give us tips and everything and talk to use like we were friends since High school! The process was quick and we were on the water in no time. We luckily went at the right time where the water was calm and no one was out. There range was awesome and because there are no restrictions on how fast you can go, I was going 56mph. Beautiful jet skis ! Definitely coming back this season. Virginia beach is very boring but Great White Water Sports made me want to come back for sure! No doubt about it!

Dan Epstein

Very disappointed. The staff was disorganized and inexperienced, the young lady who greeted us was unable to answer basic questions about their fly board/jet ski packages, she asked a young man to help us. He was disinterested and acted as if he were doing us a favor to speak with us. His answers were very short to the point of being rude. We decided not to rent the fly boy due to doubts about the staffs attention to detail and our lack of faith in their concern for our kids safety. The wave runners were seemed to be well maintained and ran well, although I will not return due to the terrible customer service.

Justin Kohlhepp

My girlfriend and I purchased the flyboarding and jet ski package. The pricing was good, the equipment was top notch, and the customer service was outstanding. Never in my life have I seen someone so excited about making sure other people are having a great time. He video taped our fly boarding and will be sending it to us, free of charge! I was able to hit 52mph on the jet skis. Jet skis I have been on in the past have capped out at 35mph. Ill definitely be returning the next time Im in the area. We drove 2 hours out of our way just to go to this place and have zero regrets.

Rob Silva

Me and my friend catie where here on 7/23/16. Ill start by saying if your in Virginia you need to check this place out Im from Rhode Island and theres no offers for flyboarding. We did the power pack had a blast on the jetskis then we both got to do the flyboarding. I had the best time I had Justin as an instructor what an awesome dude never did it before gave me pointers and tips. I was out of the water after about 5 mins after he saw I was comfortable he let me to what I wanted always making sure I was OK cheering you on this place is great I highly recommend it.

Tyisha Robinson

Found this location online just searching around .. I arrived with my family of 7 justin and his team gave us a warm welcome , they took our family out to the water gave us an awesome orientation about the jet skies. We had such a wonderful time out on the water. They treated us like family., and its affordable prices. I definitely recommend everyone to go to this location if you want to have the best jet ski experience and a wonderful time. Thank you Justin & team for such a great time may god bless you guys and your business.

Vincent Price

Totally awesome wake and bake on the water with a just the right breeze.....the best way to start the day, racing across the the bay...super nice and smooth the day we visited, we were reaching 50-57 mph with two riders, the staff was friendly, personable.. and registration was quick and easy, simple safety instructions and within 15 minutes of arrival we were cruising....will definitely visit again next time were coming to Norfolk, Virginia Beach....

Abigail Long

Traveled half an hour from our hotel to rent padde boards and it was absolutely worth it. The staff were so helpful and friendly. They checked in with us a couple of times just to make sure we were having fun. We had the last rental of the day and they were so nice they let us stay out for an extra 30 minutes! Will definitely be back! My only regret is not knowing how awesome this place was before we rented jet skis elsewhere.. next time!