Tractor Supply Co.

Reviews 13

RO

Robert Gassie

So, I go to buy a utility trailer that was on sale and after finding one that wasnt dented, a broken tail light or rusting, I purchased it. The tail light still needed to be hooked up and they would call me when it was done. Three days later and no call so I went by to pick it up. I was informed it had been sold to someone else!! They rest of the trailers they had were damaged and basically I was out of luck. I got my money back. I did contact the customer service center to see if I could still get another one even though the sale had now ended, and to find out how something like this could happen. I was informed that the District manager would be in contact with me .....3 weeks and no contact from the District manager or the store. Kinda sucks! I like Tractor Supply and have been treated very well in most that I have been too, but I have to blame management for the poor customer service and operational flaws at store 169 in Mechanicsville, VA. I wont be back.

---

SH

Shannon Cavenaugh

I dont give negative reviews but today is a first. Im an 135 lb, 54 female and I have my hands full of merchandise and a 55 lb bag of dog food on my shoulder. Your female cashier didnt ask if I needed help with anything and your male sales associate stood 10 damn ft away and stared. If my dog didnt like YOUR brand of food so much, I wouldve left the bag of dog food on the floor where I nearly dropped it on someone in front of me. Seriously considering going elsewhere.

---

A

A Private User

Everytime I go here for horse feed, they are out. EVERYTIME. Its sad that its "normal" for me to think "Im sure they arent going to have it" before I walk in. And if I ask an associate when the product will be in, they tell me the wrong day, thus wasting my gas to drive there, only to see that the product wont be there until the next evening. Bad business practices. Only go here if you dont want to find what youre looking for.

---

BU

Buck Wooten

Tried to go buy a trailer on sale. The there was a mix up. Even though the sku number from the ad was confirmed via phone and they said they had two, when i showed up they did not have. Ok bad enough but mistakes happen. What was not acceptable was the terrible rude attitude of the employee which was arrogant and demeaning. I just regret not being mean back. This paricular store is blacklisted for me forever.

---

PA

Pamela Cowley

I was hunting for a couple items at closing time in this store (Id never been in a Tractor Supply) and the staff was extremely helpful and patient even though Im sure they were eager to close up and get home. The young male cashier insisted on carrying out my chicken feed and told me some other great features and upcoming events at the store. I was stunned at how much they carry. Great guy, great store!

---

CH

Charles Spicer

bought a Husky Riding mower a few months ago from them 3 weeks later the engine locked up it wouldnt turn over at all when i would turn the key it made a clicking sound like it wanted to turn over but would not turn over I tried jump starting it to see if the battery was dead samething. I took it back to the store they immediately replaced it with another one with no questions asked.

---

PA

Paula Suggs

Very helpful, friendly service. I had been to 3 other stores looking for a certain item. Then I went to Tractor Supply and they had exactly what I needed.

---

J.

J.D. Fogg

Great Tractor Supply store with plenty of items to buy. Staff AND management is friendly and helpful.

---

RI

Richard Fowler

Drove out to purchase 3/8 rubber mat but was out of stock, website indicated in stock for this store.

---

JO

Joseph Bender

Great customer service, cashier Jenn was very friendly and helpful. A+

---

TA

Taylor Brooks

Great place with a lot of things for trucks and the farm

---

KE

Keith Kellam

Its OK. Not clean, limited selection.

---

JE

Jennifer Jones

Good stuff

---

---