Category: | Pet Supply Store |
Address: | 9970 Sowder Village Square, Manassas, VA 20109, USA |
Phone: | +1 703-396-8631 |
Site: | petsmart.com |
Rating: | 4.4 |
Working: | 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 10AM–6PM |
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Emily Chittenden
Used to go here all the time for pet supplies but stopped. Bought a fancy goldfish and 2 black moors from here yesterday. All three died before acclimating from my 75 gallon tank. Went back to the store this AM with my receipt and spoke to the manager who informed me I needed to bring in the dead fish as proof that they died to make sure I wasnt trying to pull one over on the store. I asked if she was serious. I work in the vet field and this is a ridiculous policy. I do understand WHY its in place but, seriously Pet smart? You want customers to bring in their dead animals they purchased in good faith from you? Thats sick. I was a very loyal customer to this particular store but I will not be going back. That policy is wrong and just gross. So if a hamster, guinea pig or your fish die, expect to bring them back in as proof.
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Nicole R
The store is clean and the people are nice enough when you are listening to them about basic knowledge on animals. I asked a few questions about different types of bulbs for my bearded dragon and the women seemed a little snotty about what she was telling me. It seemed like she knew how it all worked because petsmart trained her the basic steps in caring for them. Unfortunately I know all those things and was asking more in depth questions and she kind of just went in circles. Just because Im shopping in petsmart doesnt mean I just got my pet yesterday and have no clue what Im doing.
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Jamesha Cruz
The ladies in the grooming salon are awesome! They always have great recommendations, they take their time with my babies and make them smell delicious. Thanks ladies!!
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Valerie Keller
My ten year old pup Oz loves Jessie with the red hair. Jessie always gives Oz great haircuts. She makes him look so handsome.
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Ally Nicole
Grooming is excellent! I love Everyone and Annie does a great job on my yorkie!
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Michael Lesnick
Its a pretty typical PetSmart. Friendly staff and a huge selection.
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Malcolm Coates
Very helpful for any questions about pets or items you might need.
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Kaira Sanders
We got in and out in 20mins tops the people there were great
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John Shaw
Great selection attentive staff.
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Rose Acosta
Awesome!! Great pet grooming
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Kevin Estes
Great grooming staff.